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It has a whining noise and vibration and will not start

Customer Question
It has a whining...

It has a whining noise and vibration and will not start consistently. It is less than 1 year old.

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Yep checked the connections, and also the voltage...battery has 12.75 volts

Mechanic's Assistant: What is the make/model of your car?

2016 EZGO Freedom TXT Gas model.

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

The issue just began yesterday, so I checked the battery first and then looked at the start belt to make sure it was tight. It starts sporadically and then will slip and make a noise with vibration when under a load, riding it.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The cart is brand new, always garaged, and well taken care of. Just want to know if there is something simple that I am missing before calling the dealer to repair.

Submitted: 8 months ago.Category: Electric Vehicles
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Answered in 5 hours by:
11/12/2017
Electric Vehicle Mechanic: Curtis B., Other replied 8 months ago
Curtis B.
Curtis B., Other
Category: Electric Vehicles
Satisfied Customers: 1,053
Experience: Worked on fleet of various electric vehicles, golf carts, scissor lifts and electric booms.
Verified

Thanks for giving me the opportunity to work with you! I will do my best to help.

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Electric Vehicle Mechanic: Curtis B., Other replied 8 months ago

Did you check the battery voltage when trying to crank? Battery voltage below 8 volts, would indicate a bad battery.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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