Education Law Questions? Ask an Education Lawyer
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I am sorry to hear your son is in this situation, but you are going to need to contact ACT and provide them evidence, which was as you said above that he tested in a different city from his residence and seating was random, so he did not know anyone. Furthermore, you need to argue that unless their incorrect answers closely matched (you did not say they claimed this), it is not of any significance that their correct answers match, since they were correct answers and by that theory anyone who answered the correct answer would be suspect. However, be aware that they should have examined the incorrect answers as well seeking a pattern before they can rush to judgment. If the incorrect answers matched, then there is a good chance that if your son did not cheat that the person next to him did.
They were not to release any information to anyone but the college or your son without his written permission and if they did so, then that is an issue for which you will also need an attorney to pursue them.Because of the issue with the NCAA at this point you would likely do best in using a local attorney to contact and deal with ACT on this matter to pursue your son's case, because there is a lot at stake with his scholarship as well. But you are going to have to start a dispute and appeal with the ACT and that is the only way to resolve this.