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My kindle paperwhite screen is frozen at waking up screen. Tried restarting but it still remains with the words "waking up" on the bottom of the screen … read more
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After not using my e reader for a while, I charged it and
After not using my e reader for a while, I charged it and started reading a book. Everything was fine for a few days then when I turned it on to start reading again it took me to the set up your e rea… read more
VanHilton M
VanHilton M
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My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
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My Kindle is stuck. I was reading and wanted to change to
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I got an ereader as a gift sometime ago(less than a year-I
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My Kindle has completely frozen. It will not unlock. I have
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Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
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My kindle paperwhite wont allow me to swipe and advance to
my kindle paperwhite wont allow me to swipe and advance to the next page … read more
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Viet - Printer Tech
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, I charged my kindle to continue to read my book but
Hello, I charged my kindle to continue to read my book but my power button keeps shutting down and my kindle cover is frozen. The cover shows part of the book I was reading, and a blured picture on Ha… read more
Anthony_Infotech
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My kindle has frozen. WhenI turn it on to the HOME page and
My kindle has frozen. WhenI turn it on to the HOME page and select a new book to read I get a completely blank page. What do I need to do now?… read more
AnswerManRob
AnswerManRob
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i purchased my kindle about 2 years ago. I have the kindle
i purchased my kindle about 2 years ago. I have the kindle with the 3g wifi. since yesteday, every time the kndle goes back to the screensaver, the only way I can get the kindle to work is to re-boot … read more
Cory
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My Kindle has turned blank. The battery doesnt hold its
My Kindle has turned blank. The battery doesn't hold it's charged very long. I was reading a book and it seems it is frozen. I can't return back to any of the books I have ordered. I fully turned it o… read more
Freddy M.
Freddy M.
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I dropped my Kindle. Now it just stays on on one page...it
I dropped my Kindle. Now it just stays on on one page...it won't turn off, go to menu or anything else...it just stays frozen on a page from the book I'm reading. What can I do?… read more
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My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
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My Sony Reader PRS-505 has frozen. I cannot find the books
My Sony Reader PRS-505 has frozen. I cannot find the books I had on the Reader. I was reading a book a few days ago and all of a sudden I could not advance the book or use the menu. I have since lost … read more
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The Kindle my wife got me in October of 2010 is having problems.
The Kindle my wife got me in October of 2010 is having problems. It freezes and locks up and often will not power up when I slide the power lever. When it does power up, it takes a very long time whil… read more
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AnswerManRob
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I have a kindle 2 - the serial number begins with B002A. When
I have a kindle 2 - the serial number begins with B002A. When I turned on my kindle today it opened to where I had stopped reading as usual but then started to flip through the chapters until it reach… read more
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Simit
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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