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Nathan - I have several ebooks from Booktopia on Kobo and a
Hi Nathan - I have several ebooks from Booktopia on Kobo and a sign comes up for me to update. I have done this several times and nothing happens. The page is frozen. I am in lockdown now and I want t… read more
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Josh
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Unable to transfer my public library ebooks to my Kobo
Unable to transfer my public library ebooks to my Kobo e-reader. Message "not authorized to Open" … read more
Expert
Expert
SECOND OPINION} NOT A DUPLICATE DO NOT CLOSE. i am still
SECOND OPINION} NOT A DUPLICATE DO NOT CLOSE Customer: hi, i am still receiving message that my ereader is not authorized even after reauthorizing it with my adobe ID using ADE… read more
Expert
Expert
It lost all my books, Aura Edition 2, It just happened. I
It lost all my books JA: What brand and model of e-reader do you have? Customer: Aura Edition 2 JA: How long has this been going on with your e-reader? What have you tried so far? Customer: It just ha… read more
Expert
Expert
I downloaded some books from the Public Library using Adobe
I downloaded some books from the Public Library using Adobe Digital editions following the instructions given by the library. The books appear on my e-reader but when I tried to open them I get this m… read more
Robert H
Robert H
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Got a ebook from library, it will open on my computer, and
got a ebook from library, it will open on my computer, and is showing on my ereader but will not open because i need to re-authorize with ADE help … read more
jinsmn
jinsmn
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Everything was working fine until I changed mt computer
Everything was working fine until I changed mt computer tower can you tell me which adobe setting is good for my Kobo Aura H2O Edition 2 6.8IN HD Carta E Encre tactile E-Reader I had adobe 3.0 and it … read more
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Andrew Taylor
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I'd like to know if the Kindle ebooks can be read using a
I'd like to know if the Kindle ebooks can be read using a Rakuten Kobo ereader. I made the mistake of buying a Kobo ereader from Chapter's, and started replacing my hardcover library , only to discove… read more
Ameen Khan
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I am trying to transfer a book from the Toronto Pubic
I am trying to transfer a book from the Toronto Pubic Library. I have gone through all the steps but when I try to open it up in Kobo it says Your eReader is not authorized to open this book … read more
Josh
Josh
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I have taken all my books out of my libary except two but
i have taken all my books out of my libary except two but they wont download onto my kobo glow why … read more
Michael Hannigan
Michael Hannigan
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My kobo touch, all of a sudden, wouldn't open Overdrive
my kobo touch, all of a sudden, wouldn't open Overdrive E-pub books from the library. I've factory reset, downloaded newer and then older version of ADE and have reauthorized and now when my Kobo is p… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kobo ereader is frozen! Its showing the front cover of the
My kobo ereader is frozen! Its showing the front cover of the book I was reading and says powered off. When I press the power button the light goes blue but nothing happens on the screen. I've tried t… read more
Dr. Fix-It
Dr. Fix-It
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I have a Kobo touch. I just bought 4 books and Kobo says its
I have a Kobo touch. I just bought 4 books and Kobo says its empty. What now ? It shows the books in my library on my computer.… read more
John
John
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When I borrow a book from the public library, I cannot open
When I borrow a book from the public library, I cannot open it' I get an messege opps protected by digital management/ I have no problem when I purchase a book. I know it has something to do withAdobe… read more
Dr. Fix-It
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My 2010 Kobo Lookbook ereader wont download the new software
My 2010 Kobo Lookbook ereader won't download the new software needed to run correctly. Also, I was able to purchase an ebook but it wasn't loaded to my Lookbook ereader. Help !… read more
Dr. Fix-It
Dr. Fix-It
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I have a Model N647 ereader. I have never properly mastered
I have a Model N647 ereader. I have never properly mastered the method of downloading a book from my PC to the ereader. I tried again with a book bought from Borders and the Borders sight would not sy… read more
Dr. Fix-It
Dr. Fix-It
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Pandigital e-reader and have Barnes & Noble library
I have a Pandigital e-reader and have Barnes & Noble library and book store. I live in Canada and have been able to buy books at the book store since I purchased my e-reader in July. Now all of a sudd… read more
Michael Hannigan
Michael Hannigan
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I have a Kindle bought from Best Buy in the US.Then I bought
I have a Kindle bought from Best Buy in the US.Then I bought an ebook from Kobo w/o downloading & installing the Kobo desktop application 1st. Would it damage my computer? I didn't download the Adobe … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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