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Related E-Readers Questions
I am having to charge my 2017 Kindle Paperwhite every three
I am having to charge my 2017 Kindle Paperwhite every three days and I have done ALL the suggestions to extend battery life; AND I am having to move my brightness way up to get it bright enough. … read more
Viet - E-reader Tech
Viet - E-reader Tech
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My kindle paperwhite won't charge. Battery is dead and won't
Battery is dead and won't do anything even with connection with usb cable… read more
Richard
Richard
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Picture of a battery with exclamation point on the screen.
Picture of a battery with exclamation point on the screen. No response to any activity: buttons or charging or... … read more
Viet - E-reader Tech
Viet - E-reader Tech
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My papewhite battery depleted to 10% then froze, I think. I
Hi- My papewhite battery depleted to 10% then froze, I think. I cannot turn off power. There is no power light, ever. Even when holding the button for 40s. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Yesterday I went to recharge my Kindle Paperwhite (10 I
Yesterday I went to recharge my Kindle Paperwhite (10 I think) - purchased Nov 2018 Order #(###) ###-####5854260 because it was showing a battery symbol with an exclamation symbol. The orange light didn't come on and I have left it for 24 hours hoping it would start to recharge during that time. However, it didn't and the orange light didn't come on at all. I checked the USB cable with my husband's identical Kindle and it was fine with his. Can you please help? Also what is the warranty period for my Kindle please? Thanks, ***** ***** … read more
VanHilton M
VanHilton M
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My kindle shows recharged but when I open it. It shows low
it shows low battery. /hat's the problem/solution? … read more
Jason Jones
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Kindle paperwhite will not start. I have a screen with
Kindle paperwhite will not start. I have a white screen with battery image showing with an ! showing. I have done the restart, holding the on/off for about 45 seconds but no success. I have used a dif… read more
Richard
Richard
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I plugged my Kindle in last night to charge the battery &
I plugged my Kindle in last night to charge the battery & this morning it has a very strange icon showing -- a big empty battery with an exclamation mark in the center. I tried to reboot hy pressing i… read more
Steve G.
Steve G.
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Indle. 2 kindles, kindle fire 7 and an early kindle. The
2 kindles, kindle fire 7 and an early kindle. The early kindle was purchased in 2012. … read more
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Richard
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My kindle will not take a charge from the charger. I
i received a message on the kindle that the battery was low on Friday - put the kindle on charge on Saturday morning and to date, the kindle has not charged and the yellow charging light continues to burn … read more
Anthony_Infotech
Anthony_Infotech
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My kindle Paperlight battery won't hold its charge can I
My kindle Paperlight battery won't hold its charge can I install a new battery??? … read more
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I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
Aric
Aric
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Run A/V and repair business for over
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My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle paperwhite won't charge or reboot. can't find
been having trouble for around a year, usually have to wiggle the cord before I get the charging signal in battery. i have tried rebooting but not response … read more
Josh
Josh
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MY paper does not hold a charge-do I need another battery My
MY paper white does not hold a charge-do I need another battery My Kindle is about 3 yrs old … read more
Michael Hannigan
Michael Hannigan
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I think my e-reader is a kindle fire (paperwhite?). The
I think my e-reader is a kindle fire (paperwhite?). The battery is dead so I can't access any info from the reader itself (e.g. serial number). To my knowledge Amazon would have this information somew… read more
Richard
Richard
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My Kindle Paperwhite will not charge. I tried shutting it down
My Kindle Paperwhite will not charge. I tried shutting it down several times with no luck. What can I do now?… read more
Freddy M.
Freddy M.
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I have a Kindle Paperwhite bought in 2013 that no longer will
I have a Kindle Paperwhite bought in 2013 that no longer will charge through my laptop. I do not have paperwork or receipt. How can I have this fixed?… read more
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Freddy M.
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Vocational, Technical or Trade Scho
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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