E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
My Kindle paper has locked. Fully charged, working fine.
My Kindle paper white has locked. Fully charged, working fine. Downloaded a new book and when I went to open the book the kindle just locked solid and when back to the swipe screen. The on off button … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,237 satisfied customers
My paper seems to be locked up. Cannot get it to respond.
My paper white seems to be locked up. Cannot get it to respond … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Frozen on an add when I opened after recharging all night.
Frozen on an add when I opened after recharging all night. Touch screen not responding, no swipe to open option, can not open menu incl. home screen, nada … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
51,082 satisfied customers
Kindle paper has decided not to work. It is fully charged
kindle paper white has decided not to work. It is fully charged and when you swipe to open it hoes to s screen with a tree on it and will not move from there. … read more
Randy Boman
Randy Boman
2,172 satisfied customers
Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
Was on a cruise last week and just before I got off the
Was on a cruise last week and just before I got off the ship, my kindle went blank. What can I do to restore it? Kindle2 Barbara … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Will not open to new book. Keeps returning to page that
Will not open to new book. Keeps returning to page that reads open media page. Have tried to turn it off to see if it reboots. Can't turn off. Help. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
Won't let me swipe to unlock. 30 minutes ago. I was reading
30 minutes ago. I was reading a sample book, then placed an order for the book. the order went through but could not open … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My paper kindle has frozen on a page and i can't get back to
my paper white kindle has frozen on a page and i can't get back to the opening page … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,437 satisfied customers
My Kindle paper bought 06/13/14 just started pulling up the
My Kindle paper white bought 06/13/14 just started pulling up the book I am reading, but will not open. … read more
Josh
Josh
7,677 satisfied customers
My paper won't open. The screen comes up but when I swipe to
My paper white won't open. The screen comes up but when I swipe to read it won't open … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My Kindle will not unlock, Paper White' about 18 months old,
My Kindle will not unlock JA: What's the make/model of your device? How old is it? Customer: Paper White' about 18 months old JA: How long has this been going on? What troubleshooting have you tried? … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
51,082 satisfied customers
Sorry lost you.. my kindle will turn on and the screen comes
Sorry lost you.. my kindle will turn on and the screen comes up but it will not slide to open.… read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
51,082 satisfied customers
i have two kindles but only use my paperwhite kindle I have ordered bo
i have two kindles but only use my paperwhite kindle I have ordered books that I have been charged for and paid for but they have not appeared on my kindle. I found one in the cloud but cannot access … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
The kindle comes on when I push the button and has a picture
The kindle comes on when I push the button and has a picture of a new book to buy but when I swipe the screen to go to the book I am reading, it is blank and I can't get anything to come up. The page … read more
Josh
Josh
7,677 satisfied customers
My Kindle will not swipe open - it seems to be frozen??
My Kindle will not 'swipe open' - it seems to be frozen?? It is about 2 yrs old?? If I push the on off button the screen goes 'blank' (white) Then when I close the cover - next time I open the screen … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,237 satisfied customers
i cant get a book from the kindle store on my paper white
i can't get a book from the kindle store on my paper white or even when i type in a book name in the search it won't open it up in the kindle store… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
This A.M. downloaded a book into my Kindle Paper white. My
This A.M. downloaded a book into my Kindle Paper white. My wife was reading the new book when it disappeared. Now I cannot open. It clearly says "Swipe to unlock Kindle" Swiping does nothing.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x