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Related E-Readers Questions
My charging receptacle won't connect properly with my USB
Hi! My charging receptacle won't connect properly with my USB cable or any USB cable to charge my Kobo. … read more
Expert
Expert
After not using my e reader for a while, I charged it and
After not using my e reader for a while, I charged it and started reading a book. Everything was fine for a few days then when I turned it on to start reading again it took me to the set up your e rea… read more
VanHilton M
VanHilton M
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How do i adjust the brightness of the screen. Mine just
how do i adjust the brightness of the screen. Mine just turned off … read more
Richard
Richard
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First of all I do not own a Kobo, but I have some computer
Hi, first of all I do not own a Kobo, but I have some computer background and I am trying to help a senior to get back reading on her Kobo … read more
Harry
Harry
2,803 satisfied customers
The screen on my 5 month old Kobo has suddenly become grainy
The screen on my 5 month old Kobo has suddenly become grainy and will not move. It does not have a refresh button like my old Kobo. Is it Kaput or is there something I can do? … read more
Josh
Josh
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I have a Kobo Arc 32 GB/GO and cant access my library. I
I have a Kobo Arc 32 GB/GO and can't access my library. I get a white screen with a circle in the centre that keeps going around. This happened last night after I charged the reader. What is wrong wit… read more
Richard
Richard
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My Kobo e-reader has quit. It is either 3 or 4 years old. I
My Kobo e-reader has quit. It is either 3 or 4 years old. I have done the soft restart (did not work) and have done the factory restart. It hangs up on the loading (black boxes). Is it a hardware prob… read more
Nathan
Nathan
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Bachelors of Science
42,308 satisfied customers
Takes several attempts to start reader. when started resets
Takes several attempts to start reader. when started resets to factory settings. Cannot recover existing paid for books.Does not recognize my email address or password.… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
front page of my KOBO evox showing books as totally black
front page of my KOBO evox displaying the books I am reading as well as the library are showing the books as total black, . I have shut it down and restarted it as well as reinstalled.… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I have touchscreen kobo. battery went for a few months.now
I have touchscreen kobo. battery went for a few months.now cannot get anything except screen does come on,no images or lines or anything, just blank.switch will turn it on and green light blinks. a bl… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,324 satisfied customers
I uploaded the latest version of the Kobo update (July 2012)
I uploaded the latest version of the Kobo update (July 2012) my Kobos worked for awhile and now they are both frozen. I also downloaded some books in Sept. and one came on and the others did not howev… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,324 satisfied customers
a message appeared on the Kobo screen saying that an error
a message appeared on the Kobo screen saying that an error haad occured and the reader had been returned to its original settings. Now after accessing "getting started" I come to the WiFi setup screen… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,324 satisfied customers
Hello, My kobo reader has said "restarting" for the last 3
Hello, My kobo reader has said "restarting" for the last 3 days, but it has done anything. I can't turn it on. I hooked it up to my computer and the green light goes on, but my computer can't read it.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have downloaded a book with the software provided on to my
I have downloaded a book with the software provided on to my PC - it shows up on the E-Reader as being there but it will not open up so to speak to start reading. It just flashes a bit and that's it. … read more
Josh
Josh
It Support Specialist
Associate Degree
6,788 satisfied customers
I purchased a Kobo Vox eReaderI then had to purchase a
I purchased a Kobo Vox eReader I then had to purchase a router to rum ereader I managed to get connected to the router Wi -Fi then went to the next step eReader did not have anything new so tried to g… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
6,324 satisfied customers
I need to charge my reader - I plugged it in and it does not
I need to charge my reader - I plugged it in and it does not register on my computer as a device and is not doing anything… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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MY KOBO E READER WAS WORKING FINE LAST NIGHT.TODAY IT SHOWED
MY KOBO E READER WAS WORKING FINE LAST NIGHT.TODAY IT SHOWED 9 BOOKS IN IM READING, BUT WOULD NOT LET ME ACCESS THEM. WHEN I WENT TO BOOKS IT SAID NO BOOKS… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,324 satisfied customers
My Kobo says: Sorry the application Launcher(process.com.android.launcher)
My Kobo says: Sorry the application Launcher(process.com.android.launcher) has stopped unexpectedly. Please try again. FORCE CLOSE...nothing happens when I click...I reboot and still nothing...now 12 … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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