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Screen stuck on sleeping. Fully charged now charging 100%
Yes previously stuck on power off. Did force reboot which worked next time I charged screen froze … read more
VanHilton M
VanHilton M
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I use the search button on my kindle and than the kindle froze I Tried to hold the switch button and that did not help I'm recharging it and that doesn't help. … read more
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I have two problems. My new ereader froze and it appears you have changed the accounts. Can someone speak to me instead of chatting like this … read more
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Josh
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My reader has four blocks on the screen and is not reacting to any commands at all this happened after the reader was on charge.Cannot find anyone in RSA who can repair .Also cannot find agent or sell… read more
Russell H.
Russell H.
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Kindle is froze. screen shows usb drive mode. will not turn
kindle is froze. screen shows usb drive mode. will not turn off or open? … read more
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My NookGlow light is stuck on the screen saver. It's fully
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My kindle screen is frozen. i've tried turning it completely
my kindle screen is frozen. i've tried turning it completely off (that worked once before), but this time i can't even do that. the (book) page on which it froze is overlaid by a small screen which te… read more
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I have a Kobo H2O that is charged to 100% but it is stuck in
I have a Kobo H2O that is charged to 100% but it is stuck in the sleeping mode … read more
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I have an aura e reader. This isnt the first time that it
I have an aura e reader. This isnt the first time that it got stuck in sleep mode. I was lucky the last two times and it started working again. but it has been 3 days now and is still stuck in sleep m… read more
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Randy Boman
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It is stuck in sleeping mode and will not turn off or on. It
It is stuck in sleeping mode and will not turn off or on … read more
Randy Boman
Randy Boman
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It won't turn on. It is 100% charged but I can open it.
It won't turn on. It is 100% charged but I can open it. … read more
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My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
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Kindle has frozen. Charged it up thinking maybe this is the
Kindle has frozen. Charged it up thinking maybe this is the problem but no, the screen is frozen. … read more
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My kindle froze and I can't turn it on or off. None of the
my kindle froze and I can't turn it on or off. None of the button work … read more
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My Kindle was working just fine one day and the next it
Hi, my Kindle was working just fine one day and the next it won't turn on. It's stuck on the screen you swipe to start reading. Any clues? … read more
Aric
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I have a kindle fire HD regular size. I received it for an
I have a kindle fire HD regular size. I received it for an Xmas gift December 2012. At 11:13 am eastern time today it froze up on me. I was on Accu weather watching a radar loop for Charleston SC. It … read more
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Thomas
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Last week I had to "reboot" my kindle twice in as many days,
Last week I had to "reboot" my kindle twice in as many days, the first time it had started to reboot itself (and this is after I'd turned it 'off' the previous day), I found that it was stuck halfway … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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How do I re-boot my Kindle 3. I did a forced turn off when
How do I re-boot my Kindle 3. I did a forced turn off when it froze. Now the screen is just a blank and flipping the on switch shows a green light briefly, but the light goes out and nothing happens. … read more
Aric
Aric
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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