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My kindle says...” There is a problem with my credit card on
My kindle says...” There is a problem with my credit card on file”. I was on with Amazon a few weeks ago and we updated my new card. I just checked my account and it is the new credit card there. So n… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I have tried to purchase some books on my kindle and says a
I have tried to purchase some books on my kindle and says a problem with my account this is due to having to get new credit card I thought this had been sorted last this occurred how can I change the … read more
Expert
Expert
Tried to purchase a book for my kindle fire and got a
tried to purchase a book for my kindle fire and got a message saying ":purchase failed because you do not have any valid credit card specified for your user acct." … read more
Cris
Cris
1,768 satisfied customers
I have a kindle. I can't downlad any books. I think there is
I have a kindle. I can't downlad any books. I think there is a problem with the credit card on file. My expiration date changed in Dec. and haven't been able to download since. The last time the card … read more
Nathan
Nathan
Technician
Bachelors of Science
42,298 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
6,788 satisfied customers
My kindle is fully charged, and all functions seem to work
My kindle is fully charged, and all functions seem to work except I cannot turn the page! … read more
Josh
Josh
It Support Specialist
Associate Degree
6,788 satisfied customers
I am unable to complete a purchase on my Kindle. My credit
I am unable to complete a purchase on my Kindle. My credit card was hacked and I think Kindle needs a new card number. I have been unable to purchase any books since early Dec. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
I have a security concern. One of us (probably me!) may have
I have a security concern. One of us (probably me!) may have been hacked. I have four "Problem with your credit card. . ." messages on my Kindle. I talked to Synchrony Bank this morning. The charges f… read more
Jason Jones
Jason Jones
AAS Information Technology
3,251 satisfied customers
I am unable to order any books on my kindle fire. I think
I am unable to order any books on my kindle fire. I think this is because my Visa card was lost and I now have a different charge. I need help to put in my new Visa card number. Marilyn Palmer. My kin… read more
Nathan
Nathan
Technician
Bachelors of Science
42,298 satisfied customers
I purchased a Kindle Fire in Dec 2011. I am unable to charge
I purchased a Kindle Fire in Dec 2011. I am unable to charge it now. I seems that the charger port on the kindle is loose. Is this under warrenty or what do I need to do?… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I bought a Kindle Fire the charger I got when I charge my
Hi I bought a Kindle Fire the charger I got when I charge my Kindle Fire the plug gets very very hot.... How do I get a replacement I bought in May 27, 2012… read more
Cris
Cris
1,768 satisfied customers
what do you do when your kindle fire freezes? tried olding
what do you do when your kindle fire freezes? tried olding power button and nothing still froze… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My daughter bought me a Kindel Fire for Christmas - ordered
My daughter bought me a Kindel Fire for Christmas - ordered it Dec. 19-11 from Office Max -Roswell, New mexico 88201. It arrived 01-19-2012. Description Kindal Fire 00814916014385. My Kindal has quit … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got my Kindle Fire in Dec and had a problem with the password.
I got my Kindle Fire in Dec and had a problem with the password. It's all taken care of now, but I ordered a book just to see how it works and also put a gift card on the account . I don't see the gif… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle batter is empty. I tried to recharge but the
My Kindle batter is empty. I tried to recharge but the screen is garbled, it won't recharge after several tries, I am unable to power down. Nothing changes. Can you help?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,635 satisfied customers
purchased kindle fire about dec 19. charged it after xmas n
purchased kindle fire about dec 19. charged it after xmas n downloaded 4 books n started to use it but it wasnt stable and kept turning off. when charging it can see yellow light constantly and only t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
On Dec.22,2011 we purchased a Kindle Fire from Amazon. I
On Dec.22,2011 we purchased a Kindle Fire from Amazon. I have enjoyed it BUT after I charged the battery today, It doesnn't work. If this happens to other people who buy them, what it is the procedure… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Cruz Velocity died and my sons replaced it with a Kindle
My Cruz Velocity died and my sons replaced it with a Kindle Fire. How do I download my Kobo information on the Kindle? It does not have a card slot so I am unable to use my card to download. Thanks.… read more
Cris
Cris
1,768 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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