E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
Unable to open as "Swipe" fails to appear. have tried to
unable to open as "Swipe" fails to appear. have tried to turn off and on but cant do that either. Green charge light does come on. … read more
Randy Boman
Randy Boman
2,159 satisfied customers
The screen will no longer respond to touch commands. Ir
The screen will no longer respond to touch commands. Ir comes on but wont go past the opening page … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,168 satisfied customers
Cant swipe to unlock and it wont power off. Last night
cant swipe to unlock and it wont power off JA: When could you last access your device? Customer: last night JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure … read more
Josh
Josh
Technician
Associate Degree
32,008 satisfied customers
I am trying to fix my aunt's Kindle. The screen comes up and
I am trying to fix my aunt's Kindle. The screen comes up and shows fully charged but nothing happens when I try to unlock it. When I try to shut it down I get a box that says Power off Do you want to … read more
Randy Boman
Randy Boman
2,159 satisfied customers
My kindle just quit working. It wouldn't swipe and it won't
My kindle just quit working. It wouldn't swipe and it won't take a charge. How do I exchange it for a new one? Thanks. Heidi Thompson … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
I have an original nook ebook and it wont respond to my
I have an original nook ebook and it wont respond to my attempt to open it. I tried turning it off to start over, but it wont even do that. the start button wont even … read more
Josh
Josh
Technician
Associate Degree
32,008 satisfied customers
My paperwhite has suddenly stopped allowing me to swipe to
My paperwhite has suddenly stopped allowing me to swipe to turn the pages. I can only move forward a page by turning the device off, trying to swipe a couple of times, get the page and then I am not a… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,294 satisfied customers
Kindle reader won't swipe. I shout it off, power options
Kindle reader won't swipe. I shout it off, power options appear but won't acknowledge my action. … read more
Josh
Josh
Technician
Associate Degree
32,008 satisfied customers
Device 2 years old june 2 suddenly not responding to
device 2 years old june 2 suddenly not responding to attempts to turn page.Did not work for a week then was okay for 2 days and now not responding again … read more
Louie
Louie
Shop Owner
Industrial Technologist
12,120 satisfied customers
I hope so my wife ttapped on something now all we can get is
hi I hope so my wife ttapped on something now all we can get is voice saying what she is tapping on no responce … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
My kindle suddenly stopped working. It turns on but does not
my kindle suddenly stopped working. It turns on but does not unlock by swiping. What should I do? It is surely charged … read more
Randy Boman
Randy Boman
2,159 satisfied customers
My kindle refuses to open though it tries. prior to that
my kindle refuses to open though it tries. prior to that happening, it wouldn't turn more than one or two pages. How can I delete some of the unwanted items on it?… read more
Randy Boman
Randy Boman
2,159 satisfied customers
My ereader screen is on sleeping mode and it wont turn on
my ereader screen is on sleeping mode and it wont turn on when I push the button. I tire turning it off by holding down the button and nothing is happening. its not registering in my laptop or chargin… read more
Randy Boman
Randy Boman
2,159 satisfied customers
I was reading one of the books I downloaded and all of a
I was reading one of the books I downloaded and all of a sudden the screen went white. closed it and waited for a few minutes, turned back on, same thing. So I charged it and again turned it on. The w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My nook does not always wake up when you swipe the bar. It
My nook does not always wake up when you swipe the bar. It does not respond most of the time to either pushing the forward button or tapping the left side. Can you tell me what to do to fix this? My m… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
Went to get on kindle and when I swiped it, would not unlock.
Went to get on kindle and when I swiped it, would not unlock. What can I do? Thanks for your help.… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
My Kindle Fire got wet but still worked fine for a day but
My Kindle Fire got wet but still worked fine for a day but now when I turn it on it goes to the yellow "swipe" but when I try to swipe it it won't move and eventually goes to a page that shows the boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle fire froze so i held down the button for 20 seconds
my kindle fire froze so i held down the button for 20 seconds and it turned off. when i tried to turn in back on it went to a black screen except it said kindle fire in the center and stayed that way … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,142 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,906 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x