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Related E-Readers Questions
Compre una nueva kindle y no me acuerdo de mi anterior
hola compre una nueva kindle y no me acuerdo de mi anterior contraseña … read more
Robert H
Robert H
Computer Hardware Engineer
3,957 satisfied customers
Tengo un problema con el libro: Da zero a cento, que compré
Tengo un problema con el libro: Da zero a cento, que compré el dia 02-03-2020 recibo:###-##-#### lo tengo cargado pero no puedo abrirlo para leerlo. Que debo de hacer? … read more
Robert H
Robert H
Computer Hardware Engineer
3,957 satisfied customers
I ordered a book yesterday for my kindle. The book was
Hi, I ordered a book yesterday for my kindle. The book was entitled Neverwhere by Neil Galman. I specifically asked that it be put on my Kindle 3 but instead it was put on Kindle 2 according to your c… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
I can't swipe my kindle.. was reading a book on it and can't
Hello, i can't swipe my kindle.. was reading a book on it and can't swipe. Help! … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
I can't get my Kindle paper to unlock, I don't know where to
I don't know where to look for the model number but it is just 1 month old. There is a number on the box that is ce0700. … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
My kindle has frozen on the critical battery page. Charging
my kindle has frozen on the critical battery page. Charging overnight doesn't change it and even during charging I can't change the page with the keyboard. It also needs an update...what do I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
6,656 satisfied customers
How do I change the language settings before I set up my new
How do I change the language settings before I set up my new Kindle Paperwhite. It is in Spanish and I want it in English … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,412 satisfied customers
Last evening I was having problems with 2 of the games on my
Last evening I was having problems with 2 of the games on my Kindle. Today I cannot even turn on the Kindle, even though it charged all night … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,299 satisfied customers
I cannot remember which kindle I have. It was ordered after
I cannot remember which kindle I have. It was ordered after the first kindle came out so I think it is kindle fire screen measures just under 5". It has been dropped and it is frozen to open and even … read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My kindle is charged , the advertisement picture is on, but
My kindle is charged , the advertisement picture is on, but the device won't turn on...I tried your first two suggestions but nothing happened. Can my Kindle be saved?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have a kindle fire hd that my son bought me last Nov. I
I have a kindle fire hd that my son bought me last Nov. I used it last night and it was fine but I can't get it to turn on today even though I charged it all night. Can you tell me what I need to do t… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
my kids were playing woith my kindle and never shut off the
my kids were playing woith my kindle and never shut off the machine. now mi cant get it to work. icharged it over night and nslid power button to reset it but still cant get it to function… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,906 satisfied customers
i am having a problem with my 3rd kindle. i also have a kindle
i am having a problem with my 3rd kindle. i also have a kindle fire. i charged my 3rd kindle with the cord for the kindle fire which i have done before with no problem. this time the screen on my kind… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I just got back from vacation. My kindle worked fine while
I just got back from vacation. My kindle worked fine while I was away but now the screen is fractured/broken up/unreadable...and I can't make the page clear? Is it dead and should I just replace it? I… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Kindle Paperwhite. I accidentally set my new device for Spanish.
Kindle Paperwhite. I accidentally set my new device for Spanish. I can't get it to English now. I can't get a toolbar to go to Menu or Home or Settings. What to do? I have tried the 20 second reset an… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I cannot get my kindle to power up even though the battery
I cannot get my kindle to power up even though the battery is fully charged - it will not turn on even when connected to a power source… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I slide my one/off button to the right to turn on the Kindle,
I slide my one/off button to the right to turn on the Kindle, but nothing happens. The device does not turn on, even though it is fully charged. Will I need to send the device in servicing?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive had my Kindle now from Oct 2010. 30 days return policy
I've had my Kindle now from Oct 2010. 30 days return policy is unfair because kiindle lasts for up to 3 weeks from the first charge (depending on how much you use it) and so, that leaves only two char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 14 years of experience in Electronics support service.

Andy

Andy

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1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

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3+ years repairing various handheld electronics systems

Richard

Richard

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Aric

Aric

Technician

1,906 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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