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Related E-Readers Questions
I received a Kindle Fire HD 10 for Christmas. When I read an
I received a Kindle Fire HD 10 for Christmas. When I read an e book the screen will sometimes flicker or go "gray". This morning the screen turned yellow. So far as I know the computer has not been dr… read more
Randy Boman
Randy Boman
2,160 satisfied customers
My Kindle has g0 My Kindle has gone black and small print
My Kindle has g0 My Kindle has gone black and small print cannot be seen. Also I am not very tech savy. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,906 satisfied customers
My kindal fire has a black screen and will not boot up. It
my kindal fire has a black screen and will not boot up. It was fully charged when I turned it off. … read more
Randy Boman
Randy Boman
2,160 satisfied customers
I have an older Kindle Fire and I cannot start it. All I get
I have an older Kindle Fire and I cannot start it. All I get when I turn it on is a big battery in the middle with red part way on it. … read more
Randy Boman
Randy Boman
2,160 satisfied customers
I use kindle on my iPhone 6. Installed update yesterday. My
I use kindle on my iPhone 6. Installed update yesterday. My husband also updated yesterday and is having the same problem: we open the app and it takes up to the app picture then moves to the list of … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A BOOK. … read more
Josh
Josh
It Support Specialist
Associate Degree
6,750 satisfied customers
Its actually a Kindle Fire question, where would I find the
ive tried turning it off and starting it back up, changed chargers4… read more
Randy Boman
Randy Boman
2,160 satisfied customers
My kindle hd was had 96% charge and I was going to leave it
My kindle hd was had 96% charge and I was going to leave it to fully charge. I lifted it up and pushed the button and when I was laying it back down the kindle fire logo screen went black now I can ho… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
Books will download, I can see them in library, but none of
Books will download, I can see them in library, but none of them will open. I just get a blank page, sometimes it will ask me to rate book, but can't get into book to read. Happens with both old and n… read more
Expert
Expert
The screen just froze with one image while in Groupon.No matter
The screen just froze with one image while in Groupon.No matter what I do, nothing happens. It will not even turn off. Any suggestions?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,635 satisfied customers
I have received a "kindle fire" for Christmas and have opene
I have received a "kindle fire" for Christmas and have opened and registered it under my name: Robert E. Grochau. Now, several days later I can not get it opened to the face (home) page. The title pag… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,381 satisfied customers
MY KINDLE IS 2 YRS OLD - IT IS FULLY CHARGED - IT WILL NOT
MY KINDLE IS 2 YRS OLD - IT IS FULLY CHARGED - IT WILL NOT TURN ON AND HAS A BLACK SCREEN WHEN RESTING. HELP… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
My Kindle was working fine yesterday. I charged it and today
My Kindle was working fine yesterday. I charged it and today the screen is dark and you can see the ghost of other screens outlined.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
my kindle is fully charged, but when i select a book from the
my kindle is fully charged, but when i select a book from the home page a message comes up that i'm not connected to wi-fi and i should select home & menu to restart and i get the same message. pls He… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,381 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Greetings! My Kindle slipped from my arms yesterday and it
Greetings! My Kindle slipped from my arms yesterday and it is now not operable. Let me explain: It fell on the upper right=hand corner. Now that part of the screen is lighter and it looks as if I can … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

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75 satisfied customers

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Richard

Richard

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Aric

Aric

Technician

1,906 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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