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I have a new Fire HD 10 with alexa. I am using a Fintie case
I have a new Fire HD 10 with alexa. I am using a Fintie case from a previous model and the auto sleep/auto turn off does not work. Is there something I need to do? … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
264 satisfied customers
I have been unable to charge the battery on my kindle fire.
I have been unable to charge the battery on my kindle fire. I have tried different cords. Nothing works. What to do. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,360 satisfied customers
A couple of things: first, my AC power cord has become
A couple of things: first, my AC power cord has become frayed. Related, every time I plug it in, I get a message that my Kindle Fire is connected to a low voltage charger...which is the one that came … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,360 satisfied customers
I, Lillian ******** and Son, ******** both have separate
I, Lillian ******** and Son, Thomas ******** both have separate accounts with Amazon. However when I ordered a book, it went to Son's Kindle instead of Mine and got charged to his account not mine. Pl… read more
Harry
Harry
2,803 satisfied customers
I have a fairly new Kindle fire it is an HD 10 2015 and I
I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work … read more
Cris
Cris
1,762 satisfied customers
I have 2 kindle fire. the first one which I often use won't
I have 2 kindle fire. the first one which I often use won't let me use the web. It says to check my internet connection but it is connected to at & t. … read more
Louie
Louie
Shop Owner
Industrial Technologist
12,048 satisfied customers
I have Kindle 8 which my family got me, but I had a Fire HD
I have Kindle 8 which my family got me, but I had a Fire HD 7 but it won't let me charge it and when I called about this he sent me a Kindle 8 in place of it … read more
Randy Boman
Randy Boman
2,155 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
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Why do you make it so difficult to get a necessary book in
Why do you make it so difficult to get a necessary book in order that I might learn how to use a machine which cost me 200 dollars?… read more
Nathan
Nathan
Bachelors of Science
32,317 satisfied customers
I have a kindle fire HD regular size. I received it for an
I have a kindle fire HD regular size. I received it for an Xmas gift December 2012. At 11:13 am eastern time today it froze up on me. I was on Accu weather watching a radar loop for Charleston SC. It … read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
My Fire is now dead, and wont even show the opening screen
My Fire is now dead, and won't even show the opening screen with the "slide". With the charger plugged in the Fire's on/off button is green. With the charger unplugged, the on/off button stays green f… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
I got my kindle one year ago on Mothers Day. Yesterday as
I got my kindle one year ago on Mother's Day. Yesterday as I was reading a message came on saying that they were updating and not to turn it off until it was done. Then a few hours later I got the low… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
My kindle fire hd died and I cant get it to come back on.
My kindle fire hd died and I can't get it to come back on. I tried charging it but nothing. what do I do next?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
I LEFT MY KINDLE FIRE HD RUN OUT OF CHARGE, SO I PLUG IN TO
I LEFT MY KINDLE FIRE HD RUN OUT OF CHARGE, SO I PLUG IN TO RECHARGE AND NOW THE TABLE SHOWS THE KINDLEFIRE LOGO AND IT HAS FREEZE UP SO I CANNOT DO ANTTHING WITH IT. WHAT TO DO?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
I got a kindle fire on Dec. 11th i can not get more then 3
I got a kindle fire on Dec. 11th i can not get more then 3 hours of reading time before i have to re- charge the battery i had a regular kindle and did not have to charge sometimes for a month with th… read more
namstech
namstech
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Master's Degree
546 satisfied customers
Ive had my Kindle Fire since November 2011. Lately it wont
I've had my Kindle Fire since November 2011. Lately it won't take a charge. Might have lost the charger it came with and have been using my phone charger instead, since it fits, but it's not charging.… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I bought a new kindle fire, and when I turn it on it says
I bought a new kindle fire, and when I turn it on it says johns 2nd kindle. Can you activate it for me,so I can order.… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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