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Related E-Readers Questions
Have an existing account not used in years..just bought kobo
Have an existing account not used in years..just bought kobo libra and cannot sign in with my email address... … read more
Expert
Expert
I cannot order any books,i have been trying for the last 4
i cannot order any books,i have been trying for the last 4 days,i have books in my shopping cart and i cannot complete the purchase i even changed my password … read more
Expert
Expert
I just want to change my credit card info. But I can't sign
Hi, I just want to change my credit card info. But I can't sign into my account. I am not sure of my password. I thought my username was my email, but maybe not. Though I have tried neither my username nor my password "renewal" has been emailed to me. The username says it was successfully sent this morning, but still this evening, no email. Can you help? … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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Can't open my account because my password doesn't work. Kobo
Can't open my account because my password *****'t work … read more
GeekGal
GeekGal
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Bachelors Degree
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My wife is trying to buy another book on her kindle but it
My wife is trying to buy another book on her kindle but it says her credit card details are incorrect. The problem is her Kindle account is linked to our old email address (*****@******.***) which was… read more
Ameen Khan
Ameen Khan
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I have an kindle device which I haven't used for a few
I have an kindle device which I haven't used for a few years. I have changed my account details in the interim. I am unable to download books as I cannot remember the email details I used and I have f… read more
Cris
Cris
1,748 satisfied customers
My wife Francis Weyers (ID 4507270015084) has her own
Hi. My wife Catherine Francis Weyers (ID 4507270015084) has her own Kindle. She received a letter from Kindle/Amazon that there is something wrong with her account. She tried to login to solve the pro… read more
Richard
Richard
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How do i change my credit card # on my kobo reader. It just
how do i change my credit card # on my kobo reader … read more
Aparna Indresh
Aparna Indresh
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It's fine. I changed my e-mail address and now I'm toast!
It's fine. I changed my e-mail address and now I'm toast! Can't log in, reset password ***** … read more
Harry
Harry
2,803 satisfied customers
I am helping my friend with her Kindle. It won't let her
Hi pearl. I am helping my friend with her Kindle . It won't let her open email, so I am trying to change password ***** you have to know old password ***** change it! … read more
Richard
Richard
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I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
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Trying to switch account from Nook Simple Touch to Nook HD
Trying to switch account from Nook Simple Touch to Nook HD and the HD says it does not recognize the e-mail account. Says our existing e-mail address is not associated with any account. This can't be … read more
Cris
Cris
1,748 satisfied customers
I have a new Kindle Paperwhite and I have loaned my existing
I have a new Kindle Paperwhite and I have loaned my existing kindle to my sister. I cannot remember which email address i used or password-it has been some years since I got my kindle. I recently chan… read more
Dr. Fix-It
Dr. Fix-It
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My wife, XXXXX XXXXX, who has passed away recently, has a Kindle
My wife, XXXXX XXXXX, who has passed away recently, has a Kindle account and her email address [email protected] I want to re-register the Kindle account in my name (XXXXX XXXXX) and I have the same e… read more
Viet - Printer Tech
Viet - Printer Tech
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I Have started a new account for my husbands kobo as we were
I Have started a new account for my husbands kobo as we were both using the same account and were getting each others books on our kobo e readers. But when I put my email address in to check on my boo… read more
Richard
Richard
Retired
Associate Degree
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My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I share a kindle account with my mother. She was in Columbus
I share a kindle account with my mother. She was in Columbus Ohio last week and left her reader there. Probably not getting it back. What do I do about the kindles being tied to my credit card? Even i… read more
Nathan
Nathan
Bachelors of Science
31,589 satisfied customers
My name is Al Shachter. My email address [email protected]
My name is Al Shachter. My email address [email protected] and my password XXXXX XXXXX and my password XXXXX XXXXX My problem is that I purchased a Kindle Fire for my daughter Jodi Shachter. Her email … read more
ITTechChris
ITTechChris
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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