E-Readers

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Related E-Readers Questions
I have an old kindle which works well and I have been able
I have an old kindle which works well and I have been able to order books thru Amazon. I recently joined the public library . I am supposed to be able to load borrowed books onto my kindle I have rese… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
403 satisfied customers
I have a Kindle Fire for my grandkids. I would like to put
I have a Kindle Fire for my grandkids. I would like to put on Starfall app. I have already paid for a subscription which works on my Ipad and hope I can log in on the Kindle Fire to use it. Two questi… read more
Sijad H.
Sijad H.
Technician
Associate Degree
74 satisfied customers
I bought my 92 yo mother a new Kindle and we had to set it
I bought my 92 yo mother a new Kindle and we had to set it up with new passwords. How can I transfer her library from the old Kindle to the new one? … read more
Cris
Cris
1,750 satisfied customers
I just got a Kindle for the first time. It's asking for my
I just got a Kindle for the first time. It's asking for my Wi-Fi password. I entered the Key/Passphrase and it said it was incorrect. What is the correct password? … read more
Jason Jones
Jason Jones
AAS Information Technology
3,129 satisfied customers
I bought 3 books on 14 October. I have tried everything
I bought 3 books on 14 October. I have tried everything suggested an still have NOT been able to download them . I have only ever had 1 password ***** yet it says it is incorrect. My wifi is correct. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,113 satisfied customers
I lost my old e-reader and then registered on my 10yo son's
I lost my old e-reader and then registered on my 10yo son's to attempt to download my books onto his. This failed some months back and I have just purchased a new Kindle Whitepaper. I would like to ge… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,113 satisfied customers
After years of using my Kindle app on my Surface, this
After years of using my Kindle app on my Surface, this morning when I opened it, it looks like I just downloaded it and it asks for my sign in. Then it says my password ***** ***** I confirmed it with… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
It is not mine .it is my husbands. we got our kindles for
it is not mine .it is my husbands. we got our kindles for christmas 2016 and now we have run out of the original payment and need to reopen our accouny with new infomation … read more
Josh
Josh
It Support Specialist
Associate Degree
5,881 satisfied customers
I need to reset my password in order to access my amazon
i need to reset my password ***** order to access my amazon kindle acc on my new phone. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have acquired a new iPad and cannot access my Kindle.
I have acquired a new iPad and cannot access my Kindle. Please help? … read more
Steve G.
Steve G.
Engineer
600 satisfied customers
My original Kindle account was linked to a Yahoo email
My original Kindle account was linked to a Yahoo email account and I lost that device. I managed to download my books to my ipad and now have a new Kindle but can't seem to sync the new Kindle to my k… read more
Randy Boman
Randy Boman
2,140 satisfied customers
We switched our ISP from Time Warner to AT&T so we have a new
We switched our ISP from Time Warner to AT&T so we have a new modum, etc. I got my Kindle Fire to work fine on our new network but I can't get my Kindle Paperwhite to go into my next book to read. I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I downloaded the Ipad2 update today and now my kindle cloud
I downloaded the Ipad2 update today and now my kindle cloud is jammed. That is, it requests my login information, but when I provide it, it doesn't respond.… read more
Nathan
Nathan
Bachelors of Science
31,686 satisfied customers
when I had downloaded an Amazon book to my Kindle, I had accidentally
when I had downloaded an Amazon book to my Kindle, I had accidentally downloaded it to my IPad. In order to have it show up on my Kindle, your tech support set up a different access password XXXXX hav… read more
Thomas
Thomas
IT Manager
Associate Degree
1,632 satisfied customers
I have used my kindle before . just fine. Today it asks for
I have used my kindle before . just fine. Today it asks for a passcode. Never used one before. Why now? How do I access it now?… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I bought my wife a Kindle about 16 months ago and she regularly
I bought my wife a Kindle about 16 months ago and she regularly buys new books. I have recently been given an Ipad and have been advised there is a way to transfer books held on the Kindle to my Ipad.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,632 satisfied customers
When I try to load apps, such as angry birds, I am getting
When I try to load apps, such as angry birds, I am getting an error message (unknown error), which says: An error occurred. Please download this app again from the Amazon Appstore. I am having no luck… read more
Thomas
Thomas
IT Manager
Associate Degree
1,632 satisfied customers
I have the kindle app on my ipad with over 40 titles on the
I have the kindle app on my ipad with over 40 titles on the device. I am in Greece and cannot access either my Kindle or Audible nooks. When tapped, they flash on, then immediately turn to black. What… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

74 satisfied customers

3+ years repairing various handheld electronics systems

Rob

Rob

Engineer

19 satisfied customers

Many years of practical, hands on experience repairing numerous electronic components.

Richard

Richard

Customer Service

2,113 satisfied customers

Avid repairer and trouble shooter of E-Readers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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