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MY KINDLE PAPER READER KEEPS FREEZING ON ME, TO THE POINT
MY KINDLE PAPER WHITE READER KEEPS FREEZING ON ME, TO THE POINT NOW THAT I CANNOT ACCESS ANYTHING AT ALL … read more
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Aric
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cannot turn e reader on JA: When did you last charge your e-reader? Customer: 5 minutes ago JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: yes and on… read more
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Nathan
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I need the start up info it disappeared from my new
I need the start up info it disappeared from my new paperwhite before I could read it … read more
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Michael Hannigan
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While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
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Josh
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my kindle e reader has jammed and will not respond … read more
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I've had a Kindle Paperwhite for a few years. The trouble
I've had a Kindle Paperwhite for a few years. The trouble now is that it is not taking a charge. A short time ago, it was hit and miss. Now it isn't charging at all. I love my Paperwhite. Please help.… read more
Aric
Aric
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Run A/V and repair business for over
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My kindle paperwhite has quit working. the battery is fully
my kindle paperwhite has quit working. the battery is fully charged but the screen won't light up. this is the first I have had a problem with it. what is wrong?… read more
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Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I have a Kindle paperwhite that I hooked up to my computer
I have a Kindle paperwhite that I hooked up to my computer to recharge it last night. Today, I cannot get the kindle to turn on. The yellow light is stil … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
35,770 satisfied customers
I have a Kindle Paperwhite that just froze on the home
I have a Kindle Paperwhite that just froze on the home screen. I have recharged it and rebooted it but it stays frozen… read more
Thomas
Thomas
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Associate Degree
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When my new Kindle PrintWhite goes to sleep,and stays that
When my new Kindle PaperWhite goes to sleep,and stays that way for more than a few minutes, it takes two minutes from switching it on or opening its August leather cover before it is again ready to re… read more
Cory
Cory
Vocational, Technical or Trade Scho
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I just got a new kindle for xmas and all the books show the
I just got a new kindle for xmas and all the books show the message "unavailable", myAmazon Account is OK… read more
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My kindle was working fine yesterday. When I tried to turn
My kindle was working fine yesterday. When I tried to turn it on today I get no response. I have tried to charge it but the green/orange charge button does not come on. Any suggestions? Dennis Webb… read more
Thomas
Thomas
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Associate Degree
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My Kindle Paperwhite is connected to the usb port on my computer
My Kindle Paperwhite is connected to the usb port on my computer to charge. However, the charging light indicator only stays amber for a few minutes and then turns green...there is a lightning bolt in… read more
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Cory
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I got my kindle one year ago on Mothers Day. Yesterday as
I got my kindle one year ago on Mother's Day. Yesterday as I was reading a message came on saying that they were updating and not to turn it off until it was done. Then a few hours later I got the low… read more
Thomas
Thomas
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I have a PaperWhite that I bought for a Christmas present.
I have a PaperWhite that I bought for a Christmas present. Today it suddenly "froze". I turned it off and then back on and the page came back half blank. Tapping does nothing. It is fully charged. HEL… read more
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Thomas
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Associate Degree
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I was reading on my kindle and a message said battery is low--need
I was reading on my kindle and a message said battery is low--need charging. I have the battery cord connected to the port of my computer but the battery is not charging. There is a picture of battery… read more
Thomas
Thomas
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Associate Degree
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My Kindle was left when I paused reading a book. About 30
My Kindle was left when I paused reading a book. About 30 minutes later, the screen was displaying the last page read and the device will not respond to any user input, to include trying to turning th… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
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Simit
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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