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I was given a Kobo gift card for Christmas but everytime I
I was given a Kobo gift card for Christmas but everytime I try to load it it says "Oops something went wrong, please try again later". I've tried numerous times. What should I do? … read more
Expert
Expert
I just want to change my credit card info. But I can't sign
Hi, I just want to change my credit card info. But I can't sign into my account. I am not sure of my password. I thought my username was my email, but maybe not. Though I have tried neither my username nor my password "renewal" has been emailed to me. The username says it was successfully sent this morning, but still this evening, no email. Can you help? … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
318 satisfied customers
It keeps saying "Something went wrong ..." every time I have
It keeps saying "Something went wrong ..." every time I have entered the password ***** internet access, tried two different services same results. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,794 satisfied customers
When I try to purchase a book now, after hitting confirm it
when I try to purchase a book now, after hitting confirm it just says oop's something wrong try again later, I have tried for the last 2 weeks the same thing! nothing has changed in my account, help, … read more
Harry
Harry
2,803 satisfied customers
I cant set up me credit card. Kobo h2o. Just got it Friday.
i cant set up me credit card JA: What brand and model of e-reader do you have? Customer: kobo h2o JA: How long has this been going on with your H2O? What have you tried so far? Customer: Just got it F… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,865 satisfied customers
When i try to order a book the message comes up: OOps,
When i try to order a book the message comes up: OOps, something went wrong. Please try again later. This has been going on for two days, no change in credit card number. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,794 satisfied customers
I just bought a $50 Kobo gift card to install on my Kobo
Hi. I just bought a $50 Kobo gift card to install on my Kobo ereader. I am trying to purchase a book to try it out. I Add a gift card but once I hit the "I agree" to the terms it tells me that somethi… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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It won't allow me to buy a book keeps saying oops etc,
it won't allow me to buy a book keeps saying oops etc, … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Kobo aura h20. Message error: oops! Something went wrong.
Kobo aura h20. Message error : oops! Something went wrong. Please try again later. … read more
Randy Boman
Randy Boman
2,134 satisfied customers
I have been unable to purchase and downloads books via my
I have been unable to purchase and downloads books via my ebook for the past 4 days. I have tried ordering different books, ensured my wifi was correct, my credit card as well. Get the same message "o… read more
Josh
Josh
It Support Specialist
Associate Degree
4,943 satisfied customers
How to download from computer book list, New Koboaura H2O,
Since it is new and I have never dealt with a ereader I need help from the beginning. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
652 satisfied customers
I just got a new laptop and cannot get adobe digital to
I just got a new laptop and cannot get adobe digital to download books to KOBO. Does not seem to recognize KOBO when I go to "copy to" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,794 satisfied customers
I HAD SOME 40 EBOOKS IN MY KOBO READER. THIS MORNING, AS I
i HAD SOME 40 EBOOKS IN MY KOBO READER. THIS MORNING, AS I WAS TRYING TO RETRIEVE A BOOK THAT i WAS READING, SOMETHING WENT WRONG AND i HAD TO RESTART MY READER. i DO NOT REMEMBER ALL THAT HAPPENED BU… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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I am unable to download any books, kobo ereader i 0ne year
all I get is oops something went wrong try again later… read more
technicalcat
technicalcat
Computer Science
2,174 satisfied customers
When ordering a book,after I push confirm, I get the message
when ordering a book,after I push confirm, I get the message OOPs, something went wrong. Please try again later..I have tried several times over the past two days with no change… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
I ordered a book called A Sparrow Falls by Wilbur Smith. It
I ordered a book called A Sparrow Falls by Wilbur Smith. It didn't come up on my e-reader. Please help. Thanks… read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,794 satisfied customers
went to storefront to browse suspense books lastnite and got
went to storefront to browse suspense books lastnite and got a popup saying "OOps. Server trouble" Deleted folders a couple of days ago. Could have deleted the Kobo folder. What do I do now?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I was in to chapters where I bought my kobo(NNN) NNN-NNNN cant
I was in to chapters where I bought my kobo(NNN) NNN-NNNN can't load my books ,I have bought four ,and some free ones ,the girl at the store couldn't figure it out was there for over an hour and left … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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