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Won't start its fully charged and has mixed images and 2
won't start its fully charged and has mixed images and 2 squares of "progress" it was working perfect this is kobo aura h20 … read more
Randy Boman
Randy Boman
2,134 satisfied customers
I can see the cover of the book I was reading but it will
hi i can see the cover of the book I was reading but it will not power up. I've tried all the tips I've found on google. charging it in the wall and on computer. I tried holding the power button down,… read more
Randy Boman
Randy Boman
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I have a Kobo Aqua that is stuck in sleep mode. I've tried
I have a Kobo Aqua that is stuck in sleep mode. I've tried plugging it in but nothing. I've had it on charge for 2 hours...again nothing. … read more
Randy Boman
Randy Boman
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I can not log into my account. can you reset my reader. Not
i can not log into my account. can you reset my reader … read more
Samuel White
Samuel White
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309 satisfied customers
The screen isn't working and has some text on it. It has
The screen isn't working and has some text on it JA: When did you last charge your e-reader? Customer: It has been charging for the last 48 hours JA: Have you tried a force reboot (pressing and holdin… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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Cant turn it off its like its frozen on. Plug it into my
plug it into my computer, computer doesn't reconize it … read more
Randy Boman
Randy Boman
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After years of service I'm told at every download" Oops this
After years of service I'm told at every download" Oops this document couldn't be opened" I've made space by emptying books but it continues. … read more
Randy Boman
Randy Boman
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Kobo aura h20. Message error: oops! Something went wrong.
Kobo aura h20. Message error : oops! Something went wrong. Please try again later. … read more
Randy Boman
Randy Boman
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I have a Kobo Glo and my computer is no longer detecting it
Hi, I have a Kobo Glo and my computer is no longer detecting it when I plug it in. I have tried 2 different cords and 3 different USB ports. I decided to try my mother's Kobo Glo and that one works pe… read more
GeekGal
GeekGal
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Bachelors Degree
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I have two Kobo readers which were both working up to a few
I have two Kobo readers which were both working up to a few days ago and were in sync. They have both suddenly quit. One will not turn on at all. I have charged it up but it is still blank. The other … read more
Randy Boman
Randy Boman
2,134 satisfied customers
Sony ereader PS360, suddenly not able to continue reading book
Sony ereader PS360, suddenly not able to continue reading book I was reading. Screen says "Opening Book" bottom of screen notes PDF ??? have not had this message before. Help… read more
Viet - Printer Tech
Viet - Printer Tech
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Help, i cannot drag and drop the last book that I have bought.
Help, i cannot drag and drop the last book that I have bought. Havse tried countless times over two of three hours.… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a Sony ereader and have over 100 books in my library.
I have a Sony ereader and have over 100 books in my library. some I haven't read yet. I deleted the books in the reader to load new ones and can't get it to load. I've been away from the reader for a … read more
Viet - Printer Tech
Viet - Printer Tech
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I am getting a message when I try to connect my PRS600 to my
I am getting a message when I try to connect my PRS600 to my computer to load books I've bought & downloaded to the computer: USB device has malfunctionioned. Windows does not recognize the device. Wh… read more
Dr. Fix-It
Dr. Fix-It
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i don downloaded the setup and was using ereader then it starting
i don downloaded the setup and was using ereader then it starting saying setup again i tried this several times… read more
Dr. Fix-It
Dr. Fix-It
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I have a Sony ereader. I just purchased two books from the
I have a Sony ereader. I just purchased two books from the E-Reader store. After I purchased these books and downloaded them to my e-book, I noticed that I failed to see that my USB Port was not conne… read more
Dr. Fix-It
Dr. Fix-It
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i up grated my mozilla firefox and now i cant download and
i up grated my mozilla firefox and now i can't download and ebook to my sony read. i remove from my computer and have been trying to reinstall so i can get my book , what was happening is i get the bo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,038 satisfied customers
My Sony Reader will not turn on. I have charged it and it was
My Sony Reader will not turn on. I have charged it and it was showing the starting page. When I came back to it, an hour later, the screen was blank, and the light would just blink for a second and th… read more
Dr. Fix-It
Dr. Fix-It
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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