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My kobo won't open. still sleeping. The one that has a
since last night, just pressed the button at the bottom. Mine doesn't have the little hole like the last one. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,930 satisfied customers
Kobo has jammed on one page. This happened just after it was
Kobo has jammed on one page. This happened just after it was charged. Won't turn off. … read more
Randy Boman
Randy Boman
2,134 satisfied customers
My Kobo has died. Just a blank page; won't start up; doesn't
My Kobo has died. Just a blank white page; won't start up; doesn't respond when I press the button on the back. … read more
Cris
Cris
1,744 satisfied customers
The kobo ereader s screen keeps freezing. Its fully charged
the kobo ereader s screen keeps freezing JA: When did you last charge your e-reader? Customer: its fully charged right now JA: Have you tried a force reboot (pressing and holding the power button for … read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,811 satisfied customers
My e-reader is frozen. It's completely charged. It is
Hello, my e-reader is frozen. It's completely charged. It is currently plugged into my computer. It's frozen with photos of books I have in my library. It's been like this for a long time as I gave up… read more
Aric
Aric
Technician
Run A/V and repair business for over
51,885 satisfied customers
I have a Kobo Glo N613 .. and it is stuck to the image of
Hi, I have a Kobo Glo N613 .. and it is stuck to the image of the book. unable to power it off .. try every reset way possible … read more
Randy Boman
Randy Boman
2,134 satisfied customers
Not used for months. Last book read is frozen over half of
Not used for months. Last book read is frozen over half of screen, Cannot remove and cannot see screen controls … read more
Randy Boman
Randy Boman
2,134 satisfied customers
Hi, I have a kobo mini that I had synced to my pc. I clicked
Hi, I have a kobo mini that I had synced to my pc. I clicked 'eject', then unplugged the kobo, but it's been stuck on a blank screen since. I have already tried a basic reset - the light comes on gree… read more
Cris
Cris
1,744 satisfied customers
My Kobo mini is frozen on the "smily-face" screen and looks
My Kobo mini is frozen on the "smily-face" screen and looks like it is try to load. I have tried to reset it,have uninstalled & reinstalled my Kobo desktop. Have spoken to Kobo twice. Just cannot get … read more
Aric
Aric
Technician
Run A/V and repair business for over
51,885 satisfied customers
I have had my kobo touch plugged into my computer for recharging
I have had my kobo touch plugged into my computer for recharging but all I have now is a blank white ereader screen and I cannot bring back anything including my home page. What have I done wrong or w… read more
Aric
Aric
Technician
Run A/V and repair business for over
51,885 satisfied customers
I am not able to start up my kobo again. I was downloading
I am not able to start up my kobo again. I was downloading a couple of books last night that I was renting from the City Library. At the moment I was doing this, I noticed that the kobo started to upd… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I lost you again. Kobo touch frozen at home page after attempting
I lost you again. Kobo touch frozen at home page after attempting to delete a book Jan XXXX Elaine-mod41350.7233347454… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
My new Kobo Glo was purchased on 24/11 has frozen. I have
My new Kobo Glo was purchased on 24/11 has frozen. I have tried to shut it off and put it in sleep but have had no success, what should I be doing?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,020 satisfied customers
kobo touch less then a year old got it for christmas still
kobo touch less then a year old got it for christmas still have the box stop working ,has the cover from the book I was reading ,dead will not start or be recognize by my computer,tried every reset a … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
my kindle wont open any other books. When i click on any book
my kindle wont open any other books. When i click on any book it keeps coming up on the last page of the same book over and over again. And that page is blank. what can i do? I ve tried turning it on … read more
Cris
Cris
1,744 satisfied customers
Oh, no! Ive had my Kindle for more than two years. The screen
Oh, no! I've had my Kindle for more than two years. The screen is blank. Has been charged. Green light goes on when I slide switch. But nothing on the screen.… read more
Cris
Cris
1,744 satisfied customers
My Kindle Fire is frozen. I was looking at pics and a white
My Kindle Fire is frozen. I was looking at pics and a white page came up and now I can't get it to do anything. I tried plugging in the charger I tried turning it off which it won't the geen light goe… read more
Cris
Cris
1,744 satisfied customers
My Kindle is fully charged but remains frozen on a white screen.
My Kindle is fully charged but remains frozen on a white screen. I have held the on button and nothing happens.… read more
Cris
Cris
1,744 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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