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NEED TO REAUTHORIZE. AURA. WAS DOWNLOADING FROM ADE WHEN THE
NEED TO REAUTHORIZE JA: What Kobo model do you have? Customer: AURA JA: How long has this been going on with your Kobo e-reader? What have you tried so far? Customer: WAS DOWNLOADING FROM ADE WHEN THE… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I've just re-synced my Kobo e-reader and can't open a book I
I've just re-synced my Kobo e-reader and can't open a book I just purchased. I get a dialogue box saying "Oops! This document couldn't be opened. Please contct Kobo Customer Care at help. kobo.com … read more
Rahul P.
Rahul P.
Bachelor's Degree
998 satisfied customers
I consistently get error message that i need to re-authorize
I consistently get error message that i need to re-authorize my eReader with my Adobe ID using Adobe Digital Editions. I have done this repeatedly with no results. sometimes after 3-4 reauthorizations… read more
Carl L
Carl L
President
Vocational, Technical or Trade Scho
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I have a Kobo Clara ereader a few days ago and I got to
I have a Kobo Clara ereader a few days ago and I got to download and read library books. I've tried it from the device itself and it says OOPs the document couldn't be opened try syncing and I did it … read more
Josh
Josh
9,887 satisfied customers
J'ai téléchargé un livre de ma bibliothèque muniicipale. Ma
J'ai téléchargé un livre de ma bibliothèque muniicipale. Ma liseuse me dit qu'elle n'est pas autorisée à ouvrir ce livre. Que dois-je faire pour autoriser à nouveau avec mon Adobe ID en utilisant Adob… read more
Josh
Josh
9,887 satisfied customers
Unable to transfer my public library ebooks to my Kobo
Unable to transfer my public library ebooks to my Kobo e-reader. Message "not authorized to Open" … read more
Expert
Expert
It lost all my books, Aura Edition 2, It just happened. I
It lost all my books JA: What brand and model of e-reader do you have? Customer: Aura Edition 2 JA: How long has this been going on with your e-reader? What have you tried so far? Customer: It just ha… read more
Expert
Expert
I am trying to read my first book on my kobo libra. I
I am trying to read my first book on my kobo libra. I downloaded this book from my public library in Adobe digital editions 4.5. I transferred the book on my reader, but I am unable to open it because… read more
Expert
Expert
I am so frustrated....I am trying to download from the
I am so frustrated....I am trying to download from the library, and I have done so successfully in the past , but getting error message that I need to reauthorize my e reader with ADE … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,661 satisfied customers
I just bought a book from Kobo.com (a couple of hours ago)
I just bought a book from Kobo.com (a couple of hours ago) and, although I am able to access it using Kobo Desktop (on a Windows 10 laptop PC), I am repeatedly unable to do so on my Kobo eReader. I "r… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
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My wife download successfully some books from Caboolture
Second opinion] My wife download successfully some books from Caboolture library onto her Kobo.… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
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I downloaded some books from the Public Library using Adobe
I downloaded some books from the Public Library using Adobe Digital editions following the instructions given by the library. The books appear on my e-reader but when I tried to open them I get this m… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
606 satisfied customers
Everything was working fine until I changed mt computer
Everything was working fine until I changed mt computer tower can you tell me which adobe setting is good for my Kobo Aura H2O Edition 2 6.8IN HD Carta E Encre tactile E-Reader I had adobe 3.0 and it … read more
Andrew Taylor
Andrew Taylor
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HOW TO AUTHORIZE MY kOBO book to use adobe Digital Editions
HOW TO AUTHORIZE MY kOBO book to use adobe Digital Editions (ade) ? … read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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It says I have to re-authorize my ereader with my Adobe ID
it says I have to re-authorize my ereader with my Adobe ID using Adobe Digital Editions … read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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I have purchased and downloaded one ebook from the Kobo store,
I have purchased and downloaded one ebook from the Kobo store, I wold now likee to purchase one from another source, Chapters or indigo perhaps. Can you please tell me how to do that?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,381 satisfied customers
When I borrow a book from the public library, I cannot open
When I borrow a book from the public library, I cannot open it' I get an messege opps protected by digital management/ I have no problem when I purchase a book. I know it has something to do withAdobe… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,381 satisfied customers
where can I buy the ebook library software for a prs-300
where can I buy the" ebook library software "for a prs-300 so i can purchase and download ebooks ?Also is there another software I can use for the prs-300 ?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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