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Related E-Readers Questions
My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
My kindle was working fine yesterday. When I tried to turn
My kindle was working fine yesterday. When I tried to turn it on today I get no response. I have tried to charge it but the green/orange charge button does not come on. Any suggestions? Dennis Webb… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
I own the basic Kindle(purchased approx. 18 months ago). I
I own the basic Kindle(purchased approx. 18 months ago). I took it out of the case and the screen displayed a battery, a cable connector, and an arrow pointing to power. I charged my Kindle overnight,… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
I have a Kindle with keyboard. I cannot get Kindle to open
I have a Kindle with keyboard. I cannot get Kindle to open after charging. Have tried hold power button for 30 seconds and waited for 3-5 min before trying to open. No luck. Any suggestions?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got my kindle one year ago on Mothers Day. Yesterday as
I got my kindle one year ago on Mother's Day. Yesterday as I was reading a message came on saying that they were updating and not to turn it off until it was done. Then a few hours later I got the low… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
I purchased a kindle e-reader for my husband as a Christmas
I purchased a kindle e-reader for my husband as a Christmas gift. As of this morning, after being on charge all night, the kindle will not light up. This is the second kindle I bought from amazon. The… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
My kindle screen has frozen, but I still get sound, I have
My kindle screen has frozen, but I still get sound, I have tried trouble shooting. but it wont even switch off or do anything that is recommended to try… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
I have a 1st generation kindle fire and it will not charge.
I have a 1st generation kindle fire and it will not charge. The light won't come on while it is trying to charge… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
Used my kindle yesterday without issue (and when I set it down,
Used my kindle yesterday without issue (and when I set it down, I had about 75% battery power left. Found my kindle this morning TOTALLY blank, no indication of power on the power button, unable to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle Fire wont charge even when plugged in all nite...a
Kindle Fire won't charge even when plugged in all nite...a recent Christmas gift. Is there anyway to know if the darn thing is charging...a lite or something?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
My Kindle Fire went black while I was using it and now I am
My Kindle Fire went black while I was using it and now I am not able to turn it on. The battery was fully charged at the time it died.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
My Kindle was in storage for a couple of months...now I get
My Kindle was in storage for a couple of months...now I get the empty battery screen. Plugged it in, followed the steps - nothing - can not get off the empty battery screen. Please advise.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,618 satisfied customers
The "empty battery" page is displayed. After charging nothing
The "empty battery" page is displayed. After charging nothing is happening. The same empty battery page shows. I tried holding the button for 20 seconds, it does not help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
MY KINDLE HAS COMPLETELY RUN OUT OF BATTERY AND IS SHOWING
mY KINDLE HAS COMPLETELY RUN OUT OF BATTERY AND IS SHOWING PICTURE OF EMPTY BATTERY ON SCREEN wHEN i PLUG THE USB CABLE IN IT KEEPS MAKING NOISE ON COMPUTER AND A MESSAGE FLASHED UP HARDLY LONG ENOUGH… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, Ive had my Kindle for close to two years....not sure
Hi, I've had my Kindle for close to two years....not sure what generation it is. But I have the Critical Battery message on my screen with the message your battery is empty. I've tried several electri… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has not been used for quite a while and a message
My Kindle has not been used for quite a while and a message is showing " Critical Battery Your battery is empty " but after leaving on charge for hours I can not use the Kindle or get rid of this mess… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
35,532 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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