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Related E-Readers Questions
My Kindle paper white is frozen with the picture of the boy
My Kindle paper white is frozen with the picture of the boy reading under the tree. I have held the start button down for differing periods of length - after about 10 to 15 seconds the screen goes whi… read more
Aric
Aric
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Run A/V and repair business for over
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My Kindle won't turn on...screen remains black. I charged it
My Kindle won't turn on...screen remains black. I charged it with several different chargers. I pressed the power button for 30 seconds and then hit the power button again. Still a black screen. Is th… read more
Josh
Josh
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My paper won't do anything. It just shows a book on the
my paper white won't do anything. It just shows a book on the screen. won't turn off or show the book I'm reading. I just charged it. what should I do? … read more
Randy Boman
Randy Boman
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My kindle paperwhite is frozen at 10.26 with a suggested
My kindle paperwhite is frozen at 10.26 with a suggested book in the front of the home page … read more
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Aric
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Run A/V and repair business for over
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I live in Australia. I have a Kindle paper. I have just
Hi Pearl. I live in Australia. I have a Kindle paper white. I have just finished charging it today, but now I can't get anything on the screen. Usually the text I'm reading will just pop up when I ope… read more
Aric
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I cannot turn the Paper on, have had trouble turning it off
I cannot turn the Paper White on, have had trouble turning it off several times recently … read more
Josh
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It has a critical battery error and won't charge. I've
It has a critical battery error and won't charge. I've changed the power adapter and have tried the hard reset. The power indicator light sometimes flashes amber for a few seconds but then goes dark. … read more
Harry
Harry
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I have charged my Kindle Paper bur now the light won't stay
I have charged my Kindle Paper White bur now the green light won't stay on. … read more
Richard
Richard
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I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
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Bachelor's Degree
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A whilw ago after I had charged my Kindle overnight and had
A whilw ago after I had charged my Kindle overnight and had been reading for about half an hour, it suddenly wouldn't allow me to advance to the next page. In fact it won't respond to any input. I can… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I charge my kindle last night and I just went to turn it on.
I charge my kindle last night and I just went to turn it on. It won't. I plugged it in, and while the light comes on saying it's fully charged. I can't get it to start. … read more
Viet - Printer Tech
Viet - Printer Tech
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I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
I ordered a new book last night, powered up my Kindle, read
I ordered a new book last night, powered up my Kindle, read the book and shut it off. This morning I plugged it in and noticed no yellow/orange light. It won't take a charge or turn on. HELP! I can't … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
Anthony_Infotech
Anthony_Infotech
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My Kindle appears to be broken. When I turned it on today,
My Kindle appears to be broken. When I turned it on today, most of the screen is dark, hardly able to see printed words, and top inch is mostly white with horizontal stripes of white and black and you… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I cant get my Kindle to turn on. Ive had it since December
I can't get my Kindle to turn on. I've had it since December and use it many hours a day. It was fully charged yesterday and after I turned it off it won't come back on. How can I trouble shoot it?… read more
Simit
Simit
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3,758 satisfied customers
My Kindle will not turn on. It was working well, and I turned
My Kindle will not turn on. It was working well, and I turned it off last night. It didn't need charging. When I tried to turn it on, just now, it didn't. I used the 'reset' point with no response. Ju… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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