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I bought 3 books on 14 October. I have tried everything
I bought 3 books on 14 October. I have tried everything suggested an still have NOT been able to download them . I have only ever had 1 password ***** yet it says it is incorrect. My wifi is correct. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
How do I download books from my library on to my kindle. I
how do I download books from my library on to my kindle … read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
I have recently been connected to the NBN. All's well in
I have recently been connected to the NBN. All's well in every respect except I cannot download onto 'Margaret's kindle' a book I wish to buy. I have paid for the book and it has not appeared in my li… read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
I downloaded the Kindle app, but have now deleted it. I want
I downloaded the Kindle app, but have now deleted it. I want to register my kindle and start over because I am not receiving books that I bought for downloading. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
I have a samsung galaxy tablet with the amazon kindle app. I
I have a samsung galaxy tablet with the amazon kindle app. I have a hundred books that have been read and deleted. They still show up in the all items. I cannot find any way to delete those books I do… read more
Josh
Josh
It Support Specialist
Associate Degree
4,897 satisfied customers
My old Kindle is dying...I need to get a new one but will
My old Kindle is dying...I need to get a new one but will the books I have both saved and haven't read be transferred from one device to the other? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,032 satisfied customers
I dropped my kindle paper. Now it has a grey area in the
I dropped my kindle paper white. Now it has a grey area in the upper left hand corner & in the middle of the screen. I cannot put in my passcode to open it. I have tried restarting it & it comes up wi… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
Kindle will not open any book in my pc reader library, ASUS
Kindle will not open any book in my pc reader library … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,032 satisfied customers
I am trying to download The Spice Tree but repeatedly
I am trying to download The Spice Tree but repeatedly getting an error message "there was an error" - I have turned off power saving but the error persists … read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
I am trying to register my (kindle for) Samsung in my
Hi, I am trying to register my (kindle for) Samsung in my devices in Amazon. First tip says open Kindle For Samsung (done) and tap 'Start Reading' which I cannot locate. Help. Thanks... Malcom … read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
My kindle is showing on a grey background an outline of a
My kindle is showing on a grey background an outline of a battery with an ! point in the middle of it. What does that mean and how can I fix it? Thanks! … read more
Randy Boman
Randy Boman
2,134 satisfied customers
I could not log into amazon kindle store. I've tried
I could not log into amazon kindle store. I've tried reinstalling the kindle software but now when I try to sign in it Gordon Goes to a blank screen … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,049 satisfied customers
I have an amazon account that includes 12 books. Up until
I have an amazon account that includes 12 books. Up until yesterday, the books would also show up on my tablet. Now they don't . Books I never ordered do. There is no log in on the tablet kindle page.… read more
Richard
Richard
Customer Service
IT Manager, Consultant
60,355 satisfied customers
I downloaded a kindle book from Amazon into Amazon Kindle.
I downloaded a kindle book from Amazon into Amazon Kindle. When I tried to read the book, I got a message that it was an invalid item and that it should be removed from the device and it had to be dow… read more
Randy Boman
Randy Boman
2,134 satisfied customers
When try to open kindle on my iPad (been using it )
Hi, when try to open kindle on my iPad (been using it for years) the kindle screen flashes on for 1 second and then closes. THe same happens with Skype… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
Books will download, I can see them in library, but none of
Books will download, I can see them in library, but none of them will open. I just get a blank page, sometimes it will ask me to rate book, but can't get into book to read. Happens with both old and n… read more
Expert
Expert
I had some books downloaded from bn nook.com that seemed to
I had some books downloaded from bn nook.com that seemed to have disappeared from my tablet. How do I go about finding them? I checked my bn.com account and it shows that I purchased them in January, … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I recently bought "kill Alex Cross." It shows on my contents
I recently bought "kill Alex Cross." It shows on my contents page that I received it , .The charge is on my Visa, but when I press to start reading, the is a picture of the cover and I can not access … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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