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RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE TIL LAST NIGHT. NOW LIGHT IS SO DIM I CANT SEE THE TEXT AND CAN BARELY SEE THE BOOKS. THIS IS MY 3RD KINDLE. THE LAST ONE WON'T CHARGE. THE ON… read more
Josh
Josh
It Support Specialist
Associate Degree
4,897 satisfied customers
Last week I ordered a book which I deleted by mistake.It was
Last week I ordered a book which I deleted by mistake.It was only 5.99 so I tried to re-buy it and all I get is a message saying it was already purchased. How can I get another copy ? … read more
Cris
Cris
1,744 satisfied customers
First of all, I'm trying to download a book to my Kindle,
First of all, I'm trying to download a book to my Kindle, THE TEA GIRL OF HUMMINGBIRD LANE, and it will not load, even though I get a message saying I have already purchased it when I try to rebuy it.… read more
Nathan
Nathan
Bachelors of Science
31,108 satisfied customers
My granddaughter was playing around with my Kindle last
My granddaughter was playing around with my Kindle last night. I had it security code protected, but she did something. My kindle now has NOTHING on it. It says it's not even registered, as if I'm get… read more
technicalcat
technicalcat
Computer Science
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I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
10,782 satisfied customers
I can't re-set my kindle in any way. At the moment the
Hi there, I can't re-set my kindle in any way. At the moment the screen is stuck on the screensaver and I can't get out of it. When I plug in a charger the screen goes away and it goes into a book, an… read more
Nathan
Nathan
Bachelors of Science
31,108 satisfied customers
Says battery is empty and it won't charge. orange light
Says battery is empty and it won't charge. orange light comes on but never goes to green. … read more
Harry
Harry
2,803 satisfied customers
I am calling for my husband's kindle. He changed his wi-fi
I am calling for my husband's kindle. He changed his wi-fi when we were on vacation last week. Now he wants to buy a new book, but the wi-fi only says view. No option to change to our home connection.… read more
Josh
Josh
It Support Specialist
Associate Degree
4,897 satisfied customers
I have a kindle and have for a while. I recently changed
Hi I have a kindle and have for a while. I recently changed payment option and updated it on my kindle. However when I purchase a book it goes through ok but doesn't appear on my home page. When I try… read more
Josh
Josh
It Support Specialist
Associate Degree
4,897 satisfied customers
Nothing is working correctly on my Kindle....I ca not change
Nothing is working correctly on my Kindle....I ca not change the page it says opening on a book I ordered but it then it freezes and will not open. I could not finish my last book I ordered a new book… read more
Nathan
Nathan
Bachelors of Science
31,108 satisfied customers
I cannot download a book because it says this item is
I cannot download a book because it says this item is licensed to a different user. It says to delete the item but I do not know how. The item is Major Pettigrews Last stand … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,049 satisfied customers
I have not used my Kindle for awhile. I tried to buy a book
I have not used my Kindle for awhile. I tried to buy a book last night and it says I must register my Kindle. I registered it over 2 years ago and my information is still in "settings" - please advise… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Have 1st model Kindle into Canada. Now wont charge. Displays
Have 1st model Kindle into Canada. Now won't charge. Displays yellow light and "Critical Battery" screen. Tried holding On switch for 30-60 sec. yellowlight goes out at 20sec then on when switch relea… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I can afford it, Im going to buy a new e-reader with
When I can afford it, I'm going to buy a new e-reader with a light. Would you recommend the Kindle Paper White or one of the cheaper e-readers?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I ordered three books last night and they did not come up on
I ordered three books last night and they did not come up on my kindle but Amazon says they were sent. My kindle is fully charged but when I turn it on it goes right back off. It stays on only when it… read more
John
John
Bachelor's Degree
5,675 satisfied customers
I am trying to read a book which will not load. The title
I am trying to read a book which will not load. The title is at the top, but the text is missing. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have been having issues with my Kindle; if it werent so
I have been having issues with my Kindle; if it weren't so costly I'd throw it in the dumpster ! My husband and I recently finished a cross country bicycle ride and prior to the trip I thought using t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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