E-Readers

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Related E-Readers Questions
My kindle is fully charged however the main is not changing
My kindle is fully charged however the main is not changing to the start screen. I not able to access my library to select a book to read. … read more
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My kindle paper isn't working-frozen screen. Won't reboot. 2
My kindle paper white isn't working-frozen screen. Won't reboot. … read more
Rennan Lui
Rennan Lui
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Frozen on an add when I opened after recharging all night.
Frozen on an add when I opened after recharging all night. Touch screen not responding, no swipe to open option, can not open menu incl. home screen, nada … read more
Viet - Printer Tech
Viet - Printer Tech
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My new kidle paper is filly charged saw my books now it
My new kidle paper white is filly charged saw my books now it won't open … read more
Cris
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Not Comp. Kindel Paper No ID request when Start up attempted
Not Comp. Kindel Paper White No ID request when Start up attempted will not up date! … read more
Richard
Richard
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My paper ereader is frozen. It is fully charged. If I press
My paper white ereader is frozen . It is fully charged. If I press the power button I get the power screen but when I choose restart. nothing happens.… read more
Nathan
Nathan
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My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
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Kindle is frozen. When I hold the start button for 40
Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
Josh
Josh
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I needed to enter new wifi address and password and now the
I needed to enter new wifi address and password ***** now the kindle paper white is blank on the opening page. Unit is fully charged. … read more
Josh
Josh
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My kindle paper is frozen. I have tried to hold power button
My kindle paper white is frozen. I have tried to hold power button up to 1 min. When I charge it, the yellow light comes on for awhile then goes off. It is probably charged but no green light. My kind… read more
Richard
Richard
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My husband bought a new kindle for me - now the library is
my husband bought a new kindle for me - now the library is his instead of mine which is 6 years worth of books … read more
Cris
Cris
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My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
Freddy M.
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I bought wife Paper white kindle for xmas. she downloaded a
I bought wife Paper white kindle for xmas. she downloaded a book . she is almost thru and now we cannot get the kindle to come on. We have pluged it in the computor and charged it but we get no respon… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a frozen screen on my Kindle. There is a face and lines
I have a frozen screen on my Kindle. There is a face and lines on the screeen preventing me from opening the Kindle, I have fully charged the Kindle.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just tried to open my Kindle. I got the list of my books
I just tried to open my Kindle. I got the list of my books page and tried to open the book-the screen is frozen. When I try the slide and release it goes from one picture to another and then my screen… read more
Josh
Josh
7,677 satisfied customers
I have a 5th generation Kindle. It has frozen on me. I have
I have a 5th generation Kindle. It has frozen on me. I have used the paper clip to no avail. The kindle is fully charged. I also have a 6th Kindle. I have tried all my tricks, hopefullly you will have… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle has been frozen for days. it is fully charged but
my kindle has been frozen for days. it is fully charged but stuck on a screen that is half white and half streaked with one of the screen savers. i've tried everything to get it back on and don't know… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
my kindle is frozen on the screen saver page. it was fully
my kindle is frozen on the screen saver page. it was fully charged (overnight) and the light was green. I just tried to open it and it is stuck. it is now recharging and the light is orange. but it is… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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