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I have a Kindle Fire 8. I received an it froze my tablet. I
I have a Kindle Fire 8. I received an it froze my tablet. I couldn't do anything. I shut it down and now it just says Amazon. I removed not to receive ad on my kindle from my Amazon account, but I sti… read more
Randy Boman
Randy Boman
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I have a Kindle Fire 8. I received an it froze my tablet. I
Second opinion] I have a Kindle Fire 8. I received an it froze my tablet. I couldn't do anything. I shut it down and now it just says Amazon. I removed not to receive ad on my kindle from my Amazon ac… read more
VanHilton M
VanHilton M
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I have a Kindle Fire 8 HD tablet. Dropped it on the ground
I have a Kindle Fire 8 HD tablet. Dropped it on the ground today and now it won't come on. Tried plugging it in - didn't help. … read more
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The paperwhite screen has come back on by holding the button
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My kindle locked up the screen went black with writing while
Second opinion] My kindle locked up the screen went black with white writing while I was reading. I have tried the 40 sec. and the 20 sec. with no results… read more
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I spent two hours getting back my kindle library from my
I spent two hours getting back my kindle library from my last email account and in doing so got stuck in purchase Hell on my Kindle Fire 6 that I can't get out of. When I swipe to unlock it just pulls… read more
Cory
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I was given an Amazon fire 7 with Alexa. I started reading a
I was given an Amazon fire 7 with Alexa. I started reading a book on it and a pop -up came on the screen and showed me I could pick my background to make my reading more pleaseurable . I thought i WOU… read more
Russell H.
Russell H.
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My tablet suddenly started "talking" and I don't want it to.
My tablet suddenly started "talking" and I don't want it to. How do I fix this? … read more
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Setting up fire 7 i just received. keeps going to systems up
setting up fire 7 i just received. keeps going to systems up dates then optimizing system updates the to we are restoring it has done this three times what do i do? … read more
Harry
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My voyager will reset but not open books. Voyage 7
My voyager will reset but not open books. JA: What brand and model of e-reader do you have? Customer: Voyage 7 generation, 4 gb JA: How long has this been going on with your e-reader? What have you tr… read more
Harry
Harry
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My Kindle Fire will not turn on. It is charging now and
My Kindle Fire will not turn on. It is charging now and every few seconds the screen flashes amazon. I tried to hold down the power button and it will make a sound like its turning on but nothing. … read more
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My kindle fire 7 (HD?) will not charge or turn on. Over a
My kindle fire 7 (HD?) will not charge or turn on. … read more
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My fire 7 is showing only ads. cannot get to home page,
My fire 7 is showing only ads. cannot get to home page … read more
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My Kindle has frozen and wont turn off, CEO700 and bought
It has done this occasionally, but I could eventually turn it off and it would reboot itself. This time it's well and truly frozen (since yesterday) … read more
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Kindle fire model 5R87MC will not turn on even though it has
Kindle fire model 5R87MC will not turn on even though it has been charging with a known good charger. I tried the hard reset by holding the on bottom down 45 seconds. I tried holding the on button dow… read more
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S the kindle not taking an electric charge, kindle fire hdx
just notice after my retirement gather. just using all electric outlets … read more
Anthony_Infotech
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I have a kindle fire HD regular size. I received it for an
I have a kindle fire HD regular size. I received it for an Xmas gift December 2012. At 11:13 am eastern time today it froze up on me. I was on Accu weather watching a radar loop for Charleston SC. It … read more
Thomas
Thomas
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My battery ran down and my kindle froze. Charging it did not
My battery ran down and my kindle froze. Charging it did not help. Will not turn on/off, change pages, display menu, etc… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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