E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
Amazon. I have two Kindles and the old one was the only one
Amazon. I have two Kindles and the old one was the only one which showed on my Amazon site. Even though the other was registered to that site. I deregistered the old one and re registered it but it no… read more
Josh
Josh
Technician
33,829 satisfied customers
I need a pass code to open my kindle. 2 months ago i think.
I need a pass code to open my kindle JA: When could you last access your Kindle? Customer: 2 months ago i think JA: Did you try resetting through Amazon's online password ***** tool? Customer: no, I d… read more
Cris
Cris
1,769 satisfied customers
Forgot passcode. Don't remember. I just would like to change
Forgot passcode JA: When could you last access your device? Customer: Don't remember JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-b… read more
Cris
Cris
1,769 satisfied customers
It will not accept my password. Kindle. My network is Telus
I used network name as Telus 0513 and password. I connected to Amazon and saved password ***** my mobile but it won't recognize the password ***** my kindle which I haven't used for a few months I never had a problem connecting before… read more
Harry
Harry
2,803 satisfied customers
I bought my 12 yr old granddaughter a kindle for Christmas
I bought my 12 yr old granddaughter a kindle for Christmas in 2017 on Amazon. I asked her why I hadn't seen her with it for several months... she informed me she put a passcode in it to keep her broth… read more
Cris
Cris
1,769 satisfied customers
I have a paper that has not been used in some time I do not
I have a paper white that has not been used in some time I do not know its password ***** was called Hal's 2nd kindle. my grand kids played with it and did a passcode and now it is locked up … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,485 satisfied customers
Purchased a new kindle paper. received it but it will not
purchased a new kindle paper white. received it but it will not register. I have an amazon account and am a prime member, even changed my pass word. Tried both my e-mail and password. DSN090KB03732309… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I need a passcode to open new paper kindle. sorry. New just
I need a passcode to open new paper white kindle. sorry ***** ***** … read more
Josh
Josh
Technician
33,829 satisfied customers
My Kindle died when I was doing the mandatory upgrade a
My Kindle died when I was doing the mandatory upgrade a couple of months ago. I decided to get a new Kindle rather than try to fix it. As a result, a friend offed to sell me hers. … read more
Josh
Josh
Technician
33,829 satisfied customers
I have a Kindle and I cannot get in due to not remembering
I have a Kindle and I cannot get in due to not remembering my password. This is Judy's 2nd Kindle and when the opening screen comes up I get only an Enter Passcode … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,485 satisfied customers
I have a new kindle fire. My old kindle was a paper. I can
I have a new kindle fire. My old kindle was a paper white. I can not access my library does not on the new kindle. I am also having problems deleting samples I don,t want. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,815 satisfied customers
I can open my Kindle. It askes for a passcode. 35 books and
I can open my Kindle. It askes for a passcode. 35 books and I have never had to enter such a number before - please help me! … read more
Randy Boman
Randy Boman
2,172 satisfied customers
I am trying to register a new device with an existing
i am trying to register a new device with an existing account. this is a second device, i do not wish to cancel the other device (my wifes) . the original device is unavailable at the moment because w… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
655 satisfied customers
I have a paper kindle and entered a passcode on it and
I have a paper white kindle and entered a passcode on it and consequently, because it is new and I have not used it, have forgotten the passcode. How do I fix this? … read more
Randy Boman
Randy Boman
2,172 satisfied customers
I have just bought a new kindle and am trying to register it
I have just bought a new kindle and am trying to register it but have forgotten the id and password ***** the account. Have sent over an hour on a very unhelpful site!!!! … read more
technicalcat
technicalcat
Computer Science
3,761 satisfied customers
I have used my kindle before . just fine. Today it asks for
I have used my kindle before . just fine. Today it asks for a passcode. Never used one before. Why now? How do I access it now?… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I have registered my new kindle touch and fully charged it.
I have registered my new kindle touch and fully charged it. It was stuck on an ad. Unable to get to home screen when I push the button. I get the message to give my passcode, but have not set up a pas… read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
I have a Kindle App on my ipad2 I cant use it. Its wants me
I have a Kindle App on my ipad2 I can't use it. Its wants me to register and I already have on my new iphone (no pr0blem), all my book i purchased came to my iphone but not to the ipad? Do you know wh… read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x