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My credit card was stolen and I did not give kindle my new
my credit card was stolen and I did not give kindle my new cc number and a kindle purchase was not debited. I have now yesterday provided new cc details but seems kindle is not accepting change as I t… read more
Rahul P.
Rahul P.
Bachelor's Degree
965 satisfied customers
Why my ordered book don't come in to my Kindle. Is that
Why my ordered book don't come in to my Kindle. Is that because I cancelled Kindle unlimited? I was told to continue Kindle unlimited cost me $9.99 per month. Is that the reason I cannot read the new … read more
Randy Boman
Randy Boman
2,119 satisfied customers
I purchased a Kindle e-book for my wife a year a go. The
I purchased a Kindle e-book for my wife a year a go . The monthly charge is currently charged on my credit card. How do I stop this charge ? My wife passed away in January 2017 . I recently discovered… read more
Eldon
Eldon
BS
216 satisfied customers
I, Lillian ******** and Son, ******** both have separate
I, Lillian ******** and Son, Thomas ******** both have separate accounts with Amazon. However when I ordered a book, it went to Son's Kindle instead of Mine and got charged to his account not mine. Pl… read more
Harry
Harry
2,803 satisfied customers
I have a problem with charges on my credit card. Kindle
kindle 3years but that is not the problem it is the charges from you on my credit card … read more
Josh
Josh
It Support Specialist
Associate Degree
2,260 satisfied customers
I ordered a book yesterday for my kindle. The book was
Hi, I ordered a book yesterday for my kindle. The book was entitled Neverwhere by Neil Galman. I specifically asked that it be put on my Kindle 3 but instead it was put on Kindle 2 according to your c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,123 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,123 satisfied customers
I ordered a free Kindle Book "The Last Paradise". In my
I ordered a free Kindle Book "The Last Paradise". In my order list it says no charge. However a charge was placed for the book on my VISA card. … read more
Sijad H.
Sijad H.
Aviation Electricians Mate
Associate Degree
1,818 satisfied customers
Last time I ordered a book there was an issue with my method
Last time I ordered a book there was an issue with my method of payment because I had received a new bank card. I updated this on my account and thought everything was okay. This morning I tried to or… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,980 satisfied customers
On 16 April and 26 April my Credit Card has been charged
On 16 April and 26 April my Credit Card has been charged for 2 books. I went away late April and when I tried to open them they had not been downloaded to my Kobo ereader. I assumed I had not properly… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,123 satisfied customers
I am no longer able to download audio books to my kindle.
I am no longer able to download audio books to my kindle. In the past I would purchase the book and see the down load in progress. The book would appear on my home page. There was a change in my credi… read more
Nathan
Nathan
Bachelors of Science
30,708 satisfied customers
I ordered 2 books kindle yesterday. The 2 books went
I ordered 2 books for the kindle yesterday. The 2 books went through my account but my kindle is not working. The amber or green light do not go on. I plugged it in to recharge it but nothing happened… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I am having problem with ordering books. I order through amazon/kindle
I am having problem with ordering books. I order through amazon/kindle books and in the past when i bought the book, the book was transferred to my kindle library. However, now when i do the same thin… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,957 satisfied customers
Sorry I cant tell you what sort of kindle I have. i cant
Sorry I can't tell you what sort of kindle I have. i can't find any thing on it that labels it. My problem is that yesterday I ordered 2 books however the message came back that there was a problem wi… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I went to download a book titled "Fair Game." Unfortunately,
I went to download a book titled "Fair Game." Unfortunately, I was using my old credit card with a different date (05/12) and didn't realize it. However when I look at my library it says it did downlo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,957 satisfied customers
I have recently purchased Clive Cusslers Skeleton Coast
I have recently purchased Clive Cussler's 'Skeleton Coast' and was charged for the book but it did not download to my Kindle. I am new to this but I ordered a book earlier without a problem and it dow… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
my kindle has stopped working!symptoms are -on unpacking my
my kindle has stopped working!symptoms are:-on unpacking my device and setting up it worked perfectly and I downloaded a number of books.Iread one book and am half way through another .The next mornin… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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