E-Readers

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Related E-Readers Questions
Frozen and won't wake up. Help. Fully charged now. Will try
Frozen and won't wake up. Help JA: When did you last charge your e-reader? Customer: Fully charged now JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer:… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
35,017 satisfied customers
I just bought a new Kindle and it has already died. It's
I just bought a new Kindle and it has already died. It's frozen with the "waking up" message. … read more
Josh
Josh
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Associate Degree
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My kindle with a keyboard, has frozen in screen saver, won't
My kindle with a keyboard, has frozen in screen saver, won't wake up, when I plug it in. No light. It's like it's dead with screen saver. Help!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
35,017 satisfied customers
KINDLE IS FROZEN IN LINE PATTERNS AND SOME GLIMPSES OF
KINDLE IS FROZEN IN LINE PATTERNS AND SOME GLIMPSES OF GRAPHICS. DOES NOT RESPOND TO ANY COMMANDS. IS COMPLETLEY STATIONARY, THOUGH HAD IT OVERNITE ON CHARGE.… read more
Nathan
Nathan
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I dropped (in leather cover) my "original" Kindle; it landed
I dropped (in leather cover) my "original" Kindle; it landed flat, the screen was not broken. The screen-saver page stays on constantly: I cannot get the Kindle to "open" to read any books; when I sli… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Plugged in my kindle (2 series) overnite. this am nothing
Plugged in my kindle (2 series) overnite. this am nothing would come up on my screen. tried off and on & hold for 20 ec ...do i need new battery and how do I install?… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle is stuck on archive books. I cant get to the front
My kindle is stuck on archive books. I can't get to the front page which shows dictionary, unread books, etc. I have tried turning off wireless, turning on wireless, settings, everything, but nothing … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My kindle wont turn on. when i slide to wake up, about one
My kindle wont turn on. when i slide to wake up, about one tenth of screen started to wake up and has now frozen. any idea how to help?… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
17,928 satisfied customers
I cant wake my kindle - its stuck on the page with the picture
I can't wake my kindle - it's stuck on the page with the picture of the tree and the kindle definition. The one that says 'slide and release the power switch to wake'. I dropped the kindle yesterday -… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
35,017 satisfied customers
Mr Kindle screen is frozen with the screen saver on and message
Mr Kindle screen is frozen with the screen saver on and message at bottom "Slide and release the power switch to wake". I have plugged the Kindle to power until "green light" came on. Then I hled the … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I was reading from the kindle. Stopped to check something.
I was reading from the kindle. Stopped to check something. Came back and screen saver was on. When I slid power switch to wake, nothing happened. No green light...nada. Stuck in screen saver mode. Plu… read more
Andy
Andy
Ereader Expert
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1,005 satisfied customers
I charged my kindle. I have tried ti turn it on, no on lite,
I charged my kindle. I have tried ti turn it on, no on lite, I have also tried holding the on button for 30 sec. Help!… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My kindle 3G no longer turns on. The charging light indicates
My kindle 3G no longer turns on. The charging light indicates it is fully charged but the slider does not wake it. Is there any way to fix it?… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Kindle 3rd Generation Model D00901 Charged my kindle and
Kindle 3rd Generation Model D00901 Charged my kindle and it will not wake up. I have tried sliding the power button to the right and holding it for 20 seconds. The first three times nothing happened. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle seems to be frozen. I cannot wake it up nor turn
my kindle seems to be frozen. I cannot wake it up nor turn it off (it appears to be in sleep mode). i have tried holding the power switch but nothing changes.… read more
Cris
Cris
1,741 satisfied customers
Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle seems to be frozen on a screen saying slide and
my kindle seems to be frozen on a screen saying "slide and release the power switch to wake." it won't wake and the light does not come on when i plug it in.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My new Kindle has been working fine but when I went to switch
My new Kindle has been working fine but when I went to switch it on again, it would not wake. There is no light at the power switch and when I plugged it into the charger, there was no light there eit… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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