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Related E-Readers Questions
Sorry, I lost you,my kindle has outs across the pages. Since
Sorry, I lost you,my kindle has white outs across the pages … read more
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Amazon. I have two Kindles and the old one was the only one which showed on my Amazon site. Even though the other was registered to that site. I deregistered the old one and re registered it but it no… read more
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My kindle is going off and on and is frozen on a page in
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The light went out on my screen while I was reading and wouldn't come back on even though I could change pages etc. and continue to read. I tried closing the pad for several seconds repeated times but… read more
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What does it mean when the green charging light is on even though it is not being charged and I am unable to wake it up? Hoping you can help, Marcia Coyle … read more
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
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My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
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I bought wife Paper white kindle for xmas. she downloaded a
I bought wife Paper white kindle for xmas. she downloaded a book . she is almost thru and now we cannot get the kindle to come on. We have pluged it in the computor and charged it but we get no respon… read more
Freddy M.
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My Kindle seems to be frozen with the picture of the person
My Kindle seems to be frozen with the picture of the person sitting under the tree. It runs down the battery. Have tried to reboot it by holding down the on/off button, but I still cannot turn it on t… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My Kindle has what looks like torn paper over 1/3 of the screen.
My Kindle has what looks like torn paper over 1/3 of the screen. Then, visible under that on 2/3 of the screen is the last page I was reading, I have tried re-booting about 6 times. I have charged it.… read more
Anthony_Infotech
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My kindle does not want to move the cursor in order for me
My kindle does not want to move the cursor in order for me select my next book. It seems that the cursor button does not work. Where can I service the equipment in South Africa?… read more
Freddy M.
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I have 1st generation kindle. Dropped it and it landed flat
I have 1st generation kindle. Dropped it and it landed flat on the floor face down. It is frozen. I have recharged it. I have tried several times to wake it up. It has a "sleep picture" on the screen.… read more
AnswerManRob
AnswerManRob
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My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
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My Kindle is less than 2 months old. It is fully charged.
My Kindle is less than 2 months old. It is fully charged. I cannot wake it up. The screen saver with the seven birds in a tree is on the screen, with the message, "Slide and release the power switch t… read more
AnswerManRob
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I have a first generation Kindle. Today I turned it on to got
I have a first generation Kindle. Today I turned it on to got the store and browse for a new book. The screen froze on "wireless connecting. I just thought the battery was low, however I have not char… read more
Mike
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My Kindle is charged but seems to be frozen - cannot move curser
My Kindle is charged but seems to be frozen - cannot move curser or turn it off. There is a box that says "Your Kindle is unable to connect to the wirless network. Either your battery is too low or wi… read more
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My Kindle (older model) has frozen on the home page showing
My Kindle (older model) has frozen on the home page showing my content. It has a message at the bottom saying it is "updating", but nothing happens and even when I turn it off, the print still stays o… read more
AnswerManRob
AnswerManRob
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My Kindle has been acting up for the past 10 days - when I
My Kindle has been acting up for the past 10 days - when I wake it it has been going to the Kindle logo and has not gone to what I am reading. Now it isn't waking up even though it is fully charged. W… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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