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Related E-Readers Questions
My paperwhite is stuck on waking up page. Holding the power
My paperwhite is stuck on waking up page. Holding the power button down does not do anything; the page does not go black. It is fully charged. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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Frozen and won't wake up. Help. Fully charged now. Will try
Frozen and won't wake up. Help JA: When did you last charge your e-reader? Customer: Fully charged now JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer:… read more
Aric
Aric
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Run A/V and repair business for over
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Wi Fi VJYNX45YUR. My Kindle suddenly stopped with just th
My Kindle suddenly stopped with just th word KINDLE and the tree picture … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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Kindle model D00901 won't wake up. Did a hard reset yesterday
kindle model D00901 won't wake up. Did a hard reset yesterday when it froze while reading. Now it won't do anything. Fully charged.… read more
Cris
Cris
1,817 satisfied customers
I have a kindle reader that has stopped working. It has gone
I have a kindle reader that has stopped working. It has gone to sleep with a screen saver showing but nothing happens when I try to shut it off or wake it up. It was fully charged when I started readi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle (2nd generation) will only stay charged 2 days (with
My Kindle (2nd generation) will only stay charged 2 days (with or without use). Is it possible my battery is bad? I can be reached at XXX-XXX-XXXX or e-mail [email protected]… read more
Josh
Josh
8,551 satisfied customers
I was reading my Kindle yesterday with no problems, than last
I was reading my Kindle yesterday with no problems, than last night when I wanted to read it, it would not wake up. It is fully charged, because I had charged it a couple of days ago. I moved the swit… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I have continual difficulty in getting my Kindle (bought in
I have continual difficulty in getting my Kindle (bought in October 2011) to wake. Nearly every time it has been asleep overnight or for more than a few hours, it refuses to wake until I have held the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 2 that just stopped working. At first I could
I have a Kindle 2 that just stopped working. At first I could turn iot on and off but was not able to go furtherr. Then is began scrolling through the Table of Contents, but I couldn't dcatch it, and … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle will not start. It is fully charged. I slide the
My kindle will not start. It is fully charged. I slide the key as usual for a brief second. The green light stays on for about 5 seconds, then turns off but nothing on the screen. It worked fine a few… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle wont wake up - seems to be in a coma! Nothing happens
My kindle won't wake up - seems to be in a coma! Nothing happens when I use the power slide. I know it is fully charged.… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My kindle has stopped working. I can not access the settings
My kindle has stopped working. I can not access the settings menu to restart it. It doesn't even turn on any more… read more
Andy
Andy
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MS Electrical Engineering
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My kindle will not turn on. I have tried sliding and releasing
My kindle will not turn on. I have tried sliding and releasing the power button and nothing happens. I have plugged it in to charge and still nothing happens ... usually when I plug it in to charge a … read more
Andy
Andy
Design Engineer
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6,856 satisfied customers
I was useing my Kindle this afternoon and I laid it sown for
I was useing my Kindle this afternoon and I laid it sown for a while and when I returned and wanted to turn it on, it was completely dead. It will not wake up when I slide the power switch. I have had… read more
Mike
Mike
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Working on MBA
1,312 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
My Kindle, the newest one, purchased recently, was working
My Kindle, the newest one, purchased recently, was working fine until yesterday. I had already purchased two books and had been reading them, along with the instructions. As a Christmas present, I rec… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has been acting up for the past 10 days - when I
My Kindle has been acting up for the past 10 days - when I wake it it has been going to the Kindle logo and has not gone to what I am reading. Now it isn't waking up even though it is fully charged. W… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
we just received a brand new kindle for my eight year old daughter
we just received a brand new kindle for my eight year old daughter yesterday. it worked fine yesterday and throughout the day today. however, it has entered sleep mode and seems to be frozen there. th… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

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410 satisfied customers

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Sijad H.

Sijad H.

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Richard

Richard

Customer Service

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Aric

Aric

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1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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