E-Readers

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Related E-Readers Questions
My Kobo is frozen on a page I last read. Not for a while. I
My Kobo is frozen on a page I last read. JA: When did you last charge your e-reader? Customer: Not for a while. JA: Have you tried a force reboot (pressing and holding the power button for a minute)? … read more
Alex Royce
Alex Royce
142 satisfied customers
It is frozen in sleeping mode - I tried the 40 sec and 1
Hi there - it is frozen in sleeping mode - I tried the 40 sec and 1 minute reco above and still not working … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,215 satisfied customers
It is a kobo clara and it is frozen....shows sleeping at the
It is a kobo clara and it is frozen....shows sleeping at the top. Pressing the power button for any length of time does not do anything. It has been plugged in for a long time so battery should be cha… read more
Josh
Josh
It Support Specialist
Associate Degree
1,847 satisfied customers
I am having issues with my Kobo e-reader. Had hooked up to
Hi, I am having issues with my Kobo e-reader. Had hooked up to computer to charge, did sync and downloaded new book from library. When I disconnected from computer my KOBO screen is now frozen … read more
Harry
Harry
2,803 satisfied customers
I just purchased a Kobo aura2 Hd just a few weeks ago and it
Hi I just purchased a Kobo aura2 Hd just a few weeks ago and it s froze on a page it won't let me turn the page or go back a page completely frozen why … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,998 satisfied customers
I was using my Kobo turned it off and when i went back its
i was using my Kobo turned it off and when i went back its sleeping and I cant get it back on! I tried turning it off didnt work now i'm charging it but it doesnt say connected and charging is there a… read more
Josh
Josh
It Support Specialist
Associate Degree
1,847 satisfied customers
I have an e-reader of Kobo but it's frozen ("stuck"). I
Hi, I have an e-reader of Kobo but it's frozen ("stuck"). I checked out the help ideas on the website, but didn't work. I just drove 10km to the Indigo shop where I bought it, but the kind employee th… read more
Josh
Josh
It Support Specialist
Associate Degree
1,847 satisfied customers
My screen is frozen on my kobo reader.I have slide the power
My screen is frozen on my kobo reader.I have slide the power button and held for ten seconds at the same time holding the light switch down and still nothing happens … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,998 satisfied customers
My e-reader is frozen. It's completely charged. It is
Hello, my e-reader is frozen. It's completely charged. It is currently plugged into my computer. It's frozen with photos of books I have in my library. It's been like this for a long time as I gave up… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,564 satisfied customers
Cant turn it off its like its frozen on. Plug it into my
plug it into my computer, computer doesn't reconize it … read more
Randy Boman
Randy Boman
2,109 satisfied customers
I was charging my reader, ejected reader, screen is showing
i was charging my reader, ejected reader, screen is showing connected and charged even though its unplugged … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,998 satisfied customers
My ereader has just frozen on me, how can I reset it?
My ereader has just frozen on me, how can I reset it? … read more
Cris
Cris
1,441 satisfied customers
I just bought a kobo in February, now it's frozen on one
I just bought a kobo in February, now it's frozen on one page. I've tried the button on the back right cornet to no effect. … read more
Josh
Josh
It Support Specialist
Associate Degree
1,847 satisfied customers
My kobo will not turn on. It is frozen. There are some
My kobo will not turn on. It is frozen. There are some horizontal lines on the screen. It is in sleeping mode but will not light up. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,998 satisfied customers
Somehow my font changed to very large and I cant get to the
hi somehow my font changed to very large and I cant get to the home page to change them also could you walk me through that also … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,998 satisfied customers
My kobo is charged but i can't get it out of sleep mode. It
my kobo is charged but i can't get it out of sleep mode … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Why will my kobo reader not turn on so I can read? 2 days
Why will my kobo reader not turn on so I can read? … read more
Josh
Josh
It Support Specialist
Associate Degree
1,847 satisfied customers
Adobe Digital Editions no longer recognizes my Kobo reader.
Adobe Digital Editions no longer recognizes my Kobo reader. It did the last time I down-loaded books from the Kobo Library. It will recognize our second Kobo reader when it is plugged into the compute… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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