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I have one of the original Kindles, not sure of the model,
I have one of the original Kindles, not sure of the model, but it suddenly switched off whilst reading. Put it on charge overnight and the green, fully charged light, did not come on, nor would it res… read more
Richard
Richard
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IT Manager, Consultant
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I bought two book Fr Amazon. They show in library list but
I bought two book Fr Amazon. They show in library list but won't fully load to open. Kindle could be full but I don't know how to put downloaded books to cloud … read more
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Md. Sadique
self employed
Diploma in applied electronics
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My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy Boman
Randy Boman
2,108 satisfied customers
My Kindle Fire HD screen went blank. Tried re-booting it, it
My Kindle Fire HD screen went blank. Tried re-booting it, it is fully charged, qnd still can't turn it on again.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
10,232 satisfied customers
My kindle is fully charged but wont turn on. I have several
My kindle is fully charged but won't turn on. I have several times tried to re-boot by holding the on button for up to 30 seconds but the green light comes on, then turns off after a few seconds.… read more
AnswerManRob
AnswerManRob
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Hi when I switch my kindle on (it is fully charged) the screen
Hi when I switch my kindle on (it is fully charged) the screen is not opening. What can I do to rectify this?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have lines that appeared on the screen and then I have a
I have lines that appeared on the screen and then I have a blank screen with underlying text from the home page. I can push the button on the bottom right and the green light will blink and then I can… read more
Dr. Fix-It
Dr. Fix-It
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I had not used my Kindle for at least 6 months. I got it out
I had not used my Kindle for at least 6 months. I got it out of storage yesterday and found the screen had the “critical battery” message on it. I plugged it into the wall outlet overnight and, this m… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My kindle is fully charged, I have charged it until the green
My kindle is fully charged, I have charged it until the green light comes on, yet it will not boot up. There is no picture on the screen when it is off, as there usually is, and when I push the switch… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle 2 will not charge. The charger light comes on for
My kindle 2 will not charge. The charger light comes on for 30 seconds and then goes off. I have hooked it to a computer and the light comes on and then goes off. If I need a new battery, what should … read more
namstech
namstech
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Master's Degree
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My Kindle was purchased last November. It didnt work for 2
My Kindle was purchased last November. It didn't work for 2 days, even though it was fully charged. Yesterday I finally got the green light to come on when I slid the switch, so I put it on charge aga… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My kindle is frozen in sleep mode. I was using it on text
My kindle is frozen in "sleep" mode. I was using it on text readingmode with sleep activated. When I went to switch it back to "wake, it wouldnt come on. I pressed the appropriate buttons and eventual… read more
namstech
namstech
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Master's Degree
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My Kindle suddenly froze & wont turn on. The screen display
My Kindle suddenly froze & won't turn on. The screen display says "Please wait a moment while your Kindle starts up." I have fully charged it, but it won't work. Can you help me?… read more
namstech
namstech
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Lighted Kindle Cover no longer lights up - how come Do I
Lighted Kindle Cover no longer lights up - how come? Do I need to change the light bulb, and if so, how??… read more
namstech
namstech
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My Kindle will not turn on. When I plug it in to charge the
My Kindle will not turn on. When I plug it in to charge the light at the bottom will not come on, It was coming on when I charged it and turned green when charged. Now it will not do anything except s… read more
namstech
namstech
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Master's Degree
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my kindle seems to be frozen on a screen saying slide and
my kindle seems to be frozen on a screen saying "slide and release the power switch to wake." it won't wake and the light does not come on when i plug it in.… read more
namstech
namstech
Software Development Engineer
Master's Degree
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I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my Kindle is fully charged but when I slide the on/off switch
my Kindle is fully charged but when I slide the on/off switch the light does not come on and I cannnot access my books - this is a problem as i am away on holiday and did not bring anything else to re… read more
namstech
namstech
Software Development Engineer
Master's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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