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Related E-Readers Questions
I have changed e-mail address and payment card, but what
I have changed e-mail address and payment card, but what seems to be happening is that I have been registred as a new user, and my Kindle is locked to the old user, and I cannot update e-mail or payme… read more
OakdaleTech
OakdaleTech
Owner
56 satisfied customers
My reader will not hold charge and it is one of the first
my reader will not hold charge and it is one of the first kindle in operation. I am 82 years old and may not be as tech savvy as you are used to inter-acting with. It is also not a paper white and one… read more
Harry
Harry
2,803 satisfied customers
My mother is a Verizon customer for internet. As they sold
My mother is a Verizon customer for internet. As they sold their e mail service to AOL she now cannot access the e mail thru her Kindle Error message references server (Verizon) but they can't help. C… read more
Expert
Expert
I've had an Amazon password for some time but I cannot
I've had an Amazon password ***** some time but I cannot remember what it is. I've been asked to obtain a different login and password ***** my recently acquired paperwhite. Please help. … read more
Harry
Harry
2,803 satisfied customers
I have a new Oasis, but have changed Wi-Fi network since
Hi I have a new Oasis, but have changed Wi-Fi network since last Kindle. I needs to be set up manually I guess. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I signed up for newest books for samples but I am not able
I signed up for newest books for samples but I am not able to get them back to me to read them. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,666 satisfied customers
I am being charge on amazon for four books that I can not
I am being charge on amazon for four books that I can not receive on my kindle the are not showing on my kindle e book. can u help me with this problem ???? … read more
Nathan
Nathan
Bachelors of Science
30,385 satisfied customers
I cannot list the books on my kindle. Used to be able to do
I cannot list the books on my kindle. Used to be able to do that but no longer. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,008 satisfied customers
I have a new email address, My old one was, My new email
I have a new email address, My old one was***@******.*** … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,666 satisfied customers
I have several games on my Kindle Fire - I now have to
I have several games on my Kindle Fire - I now have to change my e-mail address and don't want to lose the games that I have and where I am with them. Also is there anything else that I might lose on … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
2,500 satisfied customers
I'm not able to register my Kindle Paper. tells me my e-mail
I'm not able to register my Kindle Paper White. tells me my e-mail is not right. It is the only one I have. … read more
Josh
Josh
It Support Specialist
Associate Degree
1,883 satisfied customers
My paper reader died recently. I just bought another one and
My paper white reader died recently. I just bought another one and cannot remember the e-mail code I used or the password ***** access my account and initialize my new Kindle. I have a large number of… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,008 satisfied customers
Since my e mail address changed and I notified Amazon of
Since my e mail address changed and I notified Amazon of that change of address we have been unable to get access to the Kindle to purchase new books. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,008 satisfied customers
I am unable to get internet connection, despite the X being
I am unable to get internet connection, despite the X being displayed under the wifi symbol in upper right hand corner of my Kindle Fire. Help???… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,591 satisfied customers
I have a new Kindle Paperwhite and I have loaned my existing
I have a new Kindle Paperwhite and I have loaned my existing kindle to my sister. I cannot remember which email address i used or password-it has been some years since I got my kindle. I recently chan… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I spoke to somebody some weeks ago and she did reconnect me
I spoke to somebody some weeks ago and she did reconnect me to Kindle. She said that I had two accounts so she cancelled one of them causing me to lose 17 books that had been paid for. Subsequently I … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
HELP! my Kindle will not connect to e-mail. I went to
HELP! my Kindle will not connect to e-mail. I went to setting and see in "SEND-TO-KINDLE E-MAIL' that the e-mail address listed is not mine. How to I change to the correct e-mail address/… read more
Nathan
Nathan
Bachelors of Science
30,385 satisfied customers
I presented a problem 20 minutes ago. Gave my AE Card info
I presented a problem 20 minutes ago. Gave my AE Card info and the only thing that happened was the screen said this web site is not available. My original problem presented was after sliding and rele… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,591 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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