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Related E-Readers Questions
My son received a Kindle HD 8 for Christmas. Now it will not
My son received a Kindle HD 8 for Christmas. Now it will not charge. We checked the charger and the outlet to make sure that was not issue. Those work just fine. We tried charging it and it actually l… read more
Expert
Expert
My kindle oasis does not charge. The charge cord is so loose
My kindle oasis does not charge. The charge cord is so loose that it doesn't stay in the charging slot. I ordered from amazon a new cord. Same problem. Won't charge. Oasis is 8th generation. … read more
Dustin
Dustin
Support Technician
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I have had a Kindle Fire for a couple of years. I have poor
I have had a Kindle Fire for a couple of years. I have poor eyesight and the enlargementvcapability of the unit enables me to read books. Recently I cannot charge the battery. All I get is a battery s… read more
technicalcat
technicalcat
Computer Science
3,743 satisfied customers
My kindle fire will not take a charge. I think the plug-in
My kindle fire will not take a charge. I think the plug-in slot may need to be replaced. How do I do that? Get replacement part? … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
My Fire HD has not recharged for a couple of days. I can get
My Fire HD has not recharged for a couple of days. I can get it to momentarily flash on; at first the battery showed no recharging symbol. Then last night it got up to 11%. Today it will not come on a… read more
Randy Boman
Randy Boman
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My Amazon Fire 10, which I got 11 months ago will no longer
My Amazon Fire 10, which I got 11 months ago will no longer take charging when I plug it onto the charger. The screen remains black and inactive. … read more
Nathan
Nathan
Bachelors of Science
33,968 satisfied customers
I have a Kindle fire. The cord that goes in to the port no
I have a Kindle fire. The cord that goes in to the port no longer goes in all the way. I've tried several other cables. … read more
Nathan
Nathan
Bachelors of Science
33,968 satisfied customers
I have a kindle paperwhite that looses the connection at the
I have a kindle paperwhite that looses the connection at the USB cord site. I have tried different USB cables with the same results. I am guessing one of the posts is bent inside the kindle. Can this … read more
Sijad H.
Sijad H.
Technician
Associate Degree
75 satisfied customers
I have a problem with my device. It will not go to and of
It will not go to and of the functions that I try. I was in the middle of a book yesterdat, turned the unit off. When I returned I could not access the book or some other functione. There is a green line that appears in the screen and surrounds any of the items I select. Also the unit is very slow. The current battery charge is 49%. I know this kind of rambles, sorry about that. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,628 satisfied customers
Regardless of the charger employed of the several we have
regardless of the charger employed of the several we have none will charge either kindle fire. So neither device does anything except display that there is little or no charge … read more
Harry
Harry
2,803 satisfied customers
GM. My Kindle Fire HD 10 will not charge. I bought it in Oct
GM. My Kindle Fire HD 10 will not charge. I bought it in Oct 2017. The plug is quite warm. I have tried my old Fire HD cable and plug. doesn't work. Tried a different plug. Nothing. No connection at a… read more
Josh
Josh
7,502 satisfied customers
It's my kindle fire, not the reader. It's not charging. I
It's my kindle fire, not the reader. It's not charging. I checked the cord and it seems fine and the socket on the kindle looks ok too so I'm not sure what's going on. … read more
Josh
Josh
7,502 satisfied customers
Kindle fire locked up fully charged and can't unlock. Is ir
Kindle fire locked up fully charged and can't unlock. Is ir repairable? … read more
Josh
Josh
7,502 satisfied customers
My kindle fire HD10 port for recharge does not accept a
My kindle fire HD10 port for recharge does not accept a charge … read more
Josh
Josh
7,502 satisfied customers
My Fire is now dead, and wont even show the opening screen
My Fire is now dead, and won't even show the opening screen with the "slide". With the charger plugged in the Fire's on/off button is green. With the charger unplugged, the on/off button stays green f… read more
Thomas
Thomas
IT Manager
Associate Degree
1,645 satisfied customers
I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
IT Manager
Associate Degree
1,645 satisfied customers
I purchased a kindle e-reader for my husband as a Christmas
I purchased a kindle e-reader for my husband as a Christmas gift. As of this morning, after being on charge all night, the kindle will not light up. This is the second kindle I bought from amazon. The… read more
Thomas
Thomas
IT Manager
Associate Degree
1,645 satisfied customers
Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
IT Manager
Associate Degree
1,645 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

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DoD master electronics technician

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Kriptokrit

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1,320 satisfied customers

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MD Sadique

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Sijad H.

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Aric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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