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Kobo has jammed on one page. This happened just after it was
Kobo has jammed on one page. This happened just after it was charged. Won't turn off. … read more
Randy Boman
Randy Boman
2,083 satisfied customers
My kobo glo was plugged in for two hours and it was not
My kobo glo was plugged in for two hours and it was not charging. I tried different cords and ac adapters with no luck. … read more
Randy Boman
Randy Boman
2,083 satisfied customers
I restarted my kobo glo and now the screen is blank. The
I restarted my kobo glo and now the screen is blank. The green light turns on and off when I slide the power switch, but the screen stays white and blank whether the green light is on or not. … read more
Randy Boman
Randy Boman
2,083 satisfied customers
The power slider on my Kobo Glo reader does not work. I have
The power slider on my Kobo Glo reader does not work. I have to put the end of a paper clip in the reset hole in order to get it on and use the light button to darken the screen down and I turn it ove… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
I am wondering how I return my Kobo Glo HD bought Aug 2016
Hi I am wondering how I return my Kobo Glo HD bought Aug 2016 and the connection on the reader is loose and won't take the charger. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,488 satisfied customers
I am after a usb port for a Koboglo HD as the pin is broken
I am after a usb port for a Koboglo HD as the pin is broken in my ereader … read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
I have a Kobo Glo and my computer is no longer detecting it
Hi, I have a Kobo Glo and my computer is no longer detecting it when I plug it in. I have tried 2 different cords and 3 different USB ports. I decided to try my mother's Kobo Glo and that one works pe… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
630 satisfied customers
I also have a Kobo glo e-reader with a blank screen. It will
I also have a Kobo glo e-reader with a blank screen. It will not reset. The little light on the top flashes green and I can power it off. I have tried re-charging. Is it possible to have this fixed an… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
My Kobo-glo is locked-up in the On position. Wil not shut-off
My Kobo-glo is locked-up in the On position. Wil not shut-off or do anything.the back-light will come on but nothing else works.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,206 satisfied customers
my kobo is saying " powered off " it will not turn on & if
my kobo is saying " powered off " it will not turn on & if i connect it to the computer nothing happens > the battery is not flat nor fully charged>… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
How do I delete unwanted books from my Kobo-glo? I also need
How do I delete unwanted books from my Kobo-glo? I also need to know how to archive books to free up spaqce.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kobo Glo - it is turned on but the only thing that
I have a Kobo Glo - it is turned on but the only thing that shows on the screen is 5 dots that light up one at a time and repeat. I cannot turn the reader off and when I connect it to the computer the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,206 satisfied customers
I just received my new Kobo from the Shopping Channel and
I just received my new Kobo from the Shopping Channel and followed all the instructions but I am having a hard time getting pressing the tabs on my reader to move from one page to the next. As install… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
Im trying to download e-books from the library. Ive follo
I'm trying to download e-books from the library. I've followed their written instructions, successfully installing Adobe Digital Editions and downloading the book to that. The problem is that I can't … read more
Richard
Richard
Customer Service
IT Manager, Consultant
56,136 satisfied customers
I have purchased and downloaded one ebook from the Kobo store,
I have purchased and downloaded one ebook from the Kobo store, I wold now likee to purchase one from another source, Chapters or indigo perhaps. Can you please tell me how to do that?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I plugged my kobo ereader into my computer and bought a book.
I plugged my kobo ereader into my computer and bought a book. However it said it downloaded but doesn't show on my ereader. My credit card has been charaged. How do I get the book on my reader?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My Kobo Glo is not detected by my new iMac 27 when I plug it
My Kobo Glo is not detected by my new iMac 27 when I plug it into my computer. I have tried plugging it into different ports on my hub, as well as directly into my computer. It is just not detected. W… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My new Kobo Glo was purchased on 24/11 has frozen. I have
My new Kobo Glo was purchased on 24/11 has frozen. I have tried to shut it off and put it in sleep but have had no success, what should I be doing?… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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