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Related E-Readers Questions
My Kindle paper white is frozen with the picture of the boy
My Kindle paper white is frozen with the picture of the boy reading under the tree. I have held the start button down for differing periods of length - after about 10 to 15 seconds the screen goes whi… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
I came home from work today and my wife's Kindle 8 is stuck
Good Evening, I came home from work today and my wife's Kindle 8 is stuck at the Fire logo. I've read up on the internet and tried all the reboot options there that involved shutting down and restarti… read more
Randy Boman
Randy Boman
2,083 satisfied customers
I have the last kindle edition, it's fully charged but is
I have the last kindle edition, it's fully charged but is frozen and won't wake up.I tried to release the power switch, but no reaction. Earlier I noticed that the green light was permanently, but no … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
Kobo has jammed on one page. This happened just after it was
Kobo has jammed on one page. This happened just after it was charged. Won't turn off. … read more
Randy Boman
Randy Boman
2,083 satisfied customers
My kindle fire will not turn on. I started to use it the
My kindle fire will not turn on. I started to use it the other night with a full charge and after a few minutes it got quit hot and turned off and now it wont work. It has had a very short battery lif… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
I purchased my amazon kindle fire tablet less than a year
I purchased my amazon kindle fire tablet less than a year ago and now it won't even come on. Now what? … read more
Randy Boman
Randy Boman
2,083 satisfied customers
M Kindle Fire is not responding to commands. I cannot turn
M Kindle Fire is not responding to commands. I cannot turn back a page. I can only go forward and I cannot seem to access the contents. Also, it jumps to 99% of the book and I have to then scroll page… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
The kindkeFire comes on and then it goes off and the screen
hi, the kindkeFire comes on and then it goes off and the screen is black … read more
Randy Boman
Randy Boman
2,083 satisfied customers
My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
Bachelors of Science
29,772 satisfied customers
Early keyboard Kindle, shut down yesterday, but I suspect
Early keyboard Kindle, shut down yesterday, but I suspect not switched off. Did not boot up today just some vague grey shapes at bottom of screen. Has been on charge now for about an hour, but no reac… read more
Harry
Harry
2,783 satisfied customers
My hubby bought me a Kindle for Christmas and it stopped
My hubby bought me a Kindle for Christmas and it stopped working. Of course I cannot locate any proof of purchase. Do I just "kiss it goodbye?" … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
I just bought a kindle fire and when I closed down and went
I just bought a kindle fire and when I closed down and went back to read again, the screen is blank with the message =>fastboot mode... in lower left corner. what do I do? … read more
Richard Hill
Richard Hill
359 satisfied customers
My Kindle Fire will not turn on. It is charging now and
My Kindle Fire will not turn on. It is charging now and every few seconds the screen flashes amazon. I tried to hold down the power button and it will make a sound like its turning on but nothing. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,491 satisfied customers
I have an original Kindle....5 years old. Suddenly, scree,
I have an original Kindle....5 years old. Suddenly, scree, grayed and froze in the middle of reading. I have tried to reboot but the screen stays on the page where is was frozen. I can seen the words … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,219 satisfied customers
Yesterday, the screen froze so I turned it off. Now it won't
Yesterday, the screen froze so I turned it off. Now it won't go back on again. … read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
I cannot seem to be able to download books. I have ordered
I cannot seem to be able to download books. I have ordered several and it says thank you and go to library but the book never shows up ben going on for over a week … read more
Randy Boman
Randy Boman
2,083 satisfied customers
I bought my Kindle just before Christmas last year. After
I bought my Kindle just before Christmas last year. After 3 months I had to contact you as it would not switch on. I was told to hold the on button for 20 seconds to reboot the kindle. Since then I ha… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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