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I have a Kobo ereader probably 5 yrs old. No it takes about
I have a Kobo ereader probably 5 yrs old. No it takes about 10 seconds before changing page. very frutrating … read more
Randy Boman
Randy Boman
2,083 satisfied customers
I am having issues with my Kobo e-reader. Had hooked up to
Hi, I am having issues with my Kobo e-reader. Had hooked up to computer to charge, did sync and downloaded new book from library. When I disconnected from computer my KOBO screen is now frozen … read more
Harry
Harry
2,778 satisfied customers
Everything is too washed out to read can barely see it. Kobo
Everything is too washed out to read can barely see it … read more
Randy Boman
Randy Boman
2,083 satisfied customers
Unable to download certain books in my rkobo, lap top, my
unable to download certain books in my rkobo JA: What kind of computer do you have? Customer: lap top JA: Have you installed any updates recently? Customer: my problem is with my kobo e-book JA: Anyth… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,484 satisfied customers
My Kobo-glo is locked-up in the On position. Wil not shut-off
My Kobo-glo is locked-up in the On position. Wil not shut-off or do anything.the back-light will come on but nothing else works.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,204 satisfied customers
My Kobo mini is frozen on the "smily-face" screen and looks
My Kobo mini is frozen on the "smily-face" screen and looks like it is try to load. I have tried to reset it,have uninstalled & reinstalled my Kobo desktop. Have spoken to Kobo twice. Just cannot get … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,204 satisfied customers
I plugged my kobo ereader into my computer and bought a book.
I plugged my kobo ereader into my computer and bought a book. However it said it downloaded but doesn't show on my ereader. My credit card has been charaged. How do I get the book on my reader?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I uploaded the latest version of the Kobo update (July 2012)
I uploaded the latest version of the Kobo update (July 2012) my Kobos worked for awhile and now they are both frozen. I also downloaded some books in Sept. and one came on and the others did not howev… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,781 satisfied customers
while downloading to buy a book a timeout request came through,
while downloading to buy a book a timeout request came through, losing my book that i was trying to buy plus tried to re-buy again, was unable to.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
66 satisfied customers
Purchased book. It is in my library. When trying to sync KOBO
Purchased book. It is in my library. When trying to sync KOBO it stays stuck on first book and doesnt move. Cannot get book or books onto KOBO. Have tried reboot numerous times and purchasing other bo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,781 satisfied customers
Yikes!!!! I was having trouble downloading a purchase from
Yikes!!!! I was having trouble downloading a purchase from Kobo. Then when I ejected the Kobo, noticed that the book was there but not on my Adobe Digital Editions list. Then all of a sudden, everythi… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I too seem to be in the same loop of redownloading the same
I too seem to be in the same loop of redownloading the same update. I cannot use the Kobo application to eject my reader and several of the new books I have added to my library are not completely load… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I have recently bought my KOBO and love it.I am having a bit
I have recently bought my KOBO and love it.I am having a bit of a problem.On July13,2012 I bought FALL OF GIANTS by KEN FOLLETT.The book is on my KOBO in my library. When I bring it up it brings me to… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
When I open Kobo, I am told to update a program. I do but
When I open Kobo, I am told to update a program. I do but I cant get in to Kobo. I keep being asked to update the program. Help… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I received my Kobo e reader for Christmas and it has quit
I received my Kobo e reader for Christmas and it has quit working!! I tried to reset it and all I have is one block hi lighted! It was not dropped ever or mistreated I am very disappointed it has quit… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
after charging up my Kobo reader I cannot find the way to close
after charging up my Kobo reader I cannot find the way to close down and eject. I have also bought new books from the store and cannot put them onto my reader. I can read them from my computer. Can yo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,781 satisfied customers
Kobo error when connecting to Calibre, I get a message - "error
Kobo error when connecting to Calibre, I get a message - "error communicating with device database disk image is malformed", this started after I downloaded software 1.9 on my wireless kobo and now I … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
Having problems with synchronization between Kobo Desktop and
Having problems with synchronization between Kobo Desktop and my Kobo touch. Seems to be anything that was purchased after November 28th is not synchronizing. The purchased books appear in my library … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,781 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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