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Related E-Readers Questions
My kindle paperwhite is frozen on opening page will
My kindle paperwhite is frozen on opening page will notswipe … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I HAVE a Kindle given to me i 2011. Its worked fine until
I HAVE a Kindle given to me i 2011. Its worked fine until last week. When I started to read rte boo, the book froze up. Nothing I do will open up my story. I have shut the Kindle down and turned it ba… read more
Aric
Aric
Technician
Run A/V and repair business for over
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I purchased a book called Murder in Maidstone, by Marilyn
I purchased a book called Murder in Maidstone, by Marilyn Clay, from Amazon.ca on June 19, 2019 and it was downloaded to my Kindle. Last night I opened the Kindle for the first time since that date to… read more
Alex Royce
Alex Royce
249 satisfied customers
I received a kindle as a gift. I cannot get it started. The
I received a kindle as a gift. I cannot get it started. The battery is dead. I have tried plugging it in on several occasions and it does not charge. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Not sure if it is a problem with the e-reader but I have
not sure if it is a problem with the e-reader but I have ordered a few books through Kindle/amazon of late I think 5, and when I go to download it keeps giving me an error "unable to download - contac… read more
Randy Boman
Randy Boman
Technician
12,893 satisfied customers
I restarted my Kindle Paperwhite because I could not
I restarted my Kindle Paperwhite because I could not download a purchased book. Now it appears to be stuck on the Kindle page with the tree and boy … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I accidentally hit the re-set to original settings and now I
I accidentally hit the re-set to original settings and now I cannot get any books to open or download. … read more
Harry
Harry
2,803 satisfied customers
My Kindle paperwhite: I can't get back to 'home'. It says
My Kindle paperwhite: I can't get back to 'home'. It says it's fully charged ( little light is green) but it is stuck inside a copy of a book my son loaded on it years ago that I never bothered to rea… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I purchased anew kindle book last night. (Rooster Bar by
I purchased anew kindle book last night. (Rooster Bar by John Grisham) but it hasn't downloaded. My kindle is charged and is right next to my laptop. I've been through all of my books, but it doesn't … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I was reading a book, I just finished a chapter and I hit
I was reading a book, I just finished a chapter and I hit home on the bottom of the page and I noticed that the book was no longer there. I powered off then on but the book nolonger shows up … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,975 satisfied customers
Why can't I get my Kindle books? Instead of downloading my
Why can't I get my Kindle books? Instead of downloading my book to my Kindle, I'm being sent codes and instructions that don't work. … read more
Josh
Josh
8,573 satisfied customers
No longer complete the book downloads. Three days ago. He's
He's didn't change still won't complete download of two books … read more
Josh
Josh
8,573 satisfied customers
My kindle book no longer turns the page...i'm stuck in the
my kindle book no longer turns the page...i'm stuck in the middle of a book and keep tapping and swiping the page...but it will NOT turn to the next page...something's wrong and it's only 2 yrs old...… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My Kindle just quit me last night. The word amazon appears,
Good morning; My Kindle just quit me last night. The word amazon appears, then the kindle turns off. I hold the on button again and the word amazon appears, then it turns off. I know the battery was a… read more
Aric
Aric
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Run A/V and repair business for over
1,910 satisfied customers
Hello - I downloaded three new books...Im only getting
Hello - I downloaded three new books...I'm only getting the first page of each chapter. I thought maybe it was just one book, but they are all the same. I have the basic D00901 3G. Any suggestions wou… read more
Aric
Aric
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Run A/V and repair business for over
1,910 satisfied customers
My wifes kindle is not downloading bought books. It is saying
My wife's kindle is not downloading bought books. It is saying thank you for your purchase but nothing is appearing on the home screen. Samples seem to download ok, and I have tried rebooting. Thanks… read more
Nathan
Nathan
Bachelors of Science
35,650 satisfied customers
I am trying to read a book which will not load. The title
I am trying to read a book which will not load. The title is at the top, but the text is missing. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Reading along on my kindle when it reboots itself three different
Reading along on my kindle when it reboots itself three different times in a space of about 10 min. Last time it rebooted, ALL of my books were moved to the archived area. I've tried opening the book … read more
Viet - Printer Tech
Viet - Printer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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