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Received new paperwhite kindle and having trouble getting
received new paperwhite kindle and having trouble getting into old kindle touch to transfer book content to new device. keeps asking me to enter passcode and I don't know it … read more
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Josh
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My mom has an early kindle and is trying to get her amazon
My mom has an early kindle and is trying to get her amazon prime accessed and I dont know how to navigate it with the keyboard … read more
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Richard
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My mother is a Verizon customer for internet. As they sold
My mother is a Verizon customer for internet. As they sold their e mail service to AOL she now cannot access the e mail thru her Kindle Error message references server (Verizon) but they can't help. C… read more
Expert
Expert
I have a Kindle 3.4.2, Serial No: B008 A0A0 0516 3ACC. The
I have a Kindle 3.4.2, Serial No: B008 A0A0 0516 3ACC. The top half of screen is blanked out and I cannot get rid of it. … read more
Randy Boman
Randy Boman
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High School or GED
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My wife has a kindle account along with an extensive
My wife has a kindle account along with an extensive library. She has been sharing her library with me but for some reason we have lost the ability to download her books to my ipad. BTW we both use ip… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I bought a new iPad, and I wanted to know how to transfer my
I bought a new iPad, and I wanted to know how to transfer my kindle library to it I seem to have accidentally moved two books across but I need to move the whole librarly … read more
Richard
Richard
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I am trying to send e-books to my mother-in-laws kindle but
I am trying to send e-books to my mother-in-laws kindle but they are not downloading. The Amazon link said that it was sent to her reader … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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I forgot my password. It might be between 7 or 8 years old.
It might be between 7 or 8 years old. I don't know the model. … read more
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Richard
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Unfortunately, I unregistered my wifes Kindle library and
Unfortunately, I unregistered my wife's Kindle library and the books she had on it were deleted. Is there any way I can get them back? The email for the account [email protected] (and it said "William… read more
Dr. Fix-It
Dr. Fix-It
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I bought my wife a kindle Touch for Christmas last year, not
I bought my wife a kindle Touch for Christmas last year, not knowing if she would like it or not. She bought several books on her account and liked it a lot. She convinced me to try a couple of books … read more
James
James
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Bachelor's Degree
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Hello, My question is regarding the "Kindle Fire". I am
Hello, My question is regarding the "Kindle Fire". I am having trouble going online with WiFi when I travel to locations such as hotels, coffee shops, and libraries. I go into the WiFi menu, and I see… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
My Name is Steven & Beverly Reichman. we own 2 Kindles approx
My Name is Steven & Beverly XXXXX. we own 2 Kindle's approx 2 1/2 years old. We are out of the country(Grand Cayman) we only have beverly's kindle with us. We Also have an iPad with the Kindle app tha… read more
John
John
Bachelor's Degree
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I am Sue xxxxxx, and have used my Amazon account a few times
I am Sue xxxxxxxx, and have used my Amazon account a few times before. Last week I changed the password XXXXX my account, received a reply that it had been accepted, and my daughter tried to order a b… read more
Dr. Fix-It
Dr. Fix-It
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I bought my wife a Kindle about 16 months ago and she regularly
I bought my wife a Kindle about 16 months ago and she regularly buys new books. I have recently been given an Ipad and have been advised there is a way to transfer books held on the Kindle to my Ipad.… read more
Thomas
Thomas
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Associate Degree
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We ave my mother a kindle a couple of years ago. We now want
We ave my mother a kindle a couple of years ago. We now want to upgrade her to a kindle fire. Will she she be able to transfer her books to the new kindle?… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Have two ipads. Both have kindle app. Previously we could
Have two ipads. Both have kindle app. Previously we could make purchases thru the Kindle app on the ipad? Now we can't. Important because I gave 1st ipad to Mom and had it set that she could order boo… read more
Simit
Simit
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I bought a kindle for my mother earlier this year. She couldnt
I bought a kindle for my mother earlier this year. She couldn't cope with it so I would like to give it to a friend. I opened an account and my friend has now purchased books on it , charging my accou… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi! I have a Hindle (2nd generation) & my mom has a Kindle
Hi! I have a Hindle (2nd generation) & my mom has a Kindle DX. We USED to get eachother's books by being "authorized users" & knowing each other's serial numbers. I am the one who organized my mom's D… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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