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I have an Amazon Kindle. It is fully charged, is connected
I have an Amazon Kindle. It is fully charged, is connected to wifi. The problem is that I am trying to open a book that I would like to re-read. My kindle will not open the book nor will it open anyth… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,935 satisfied customers
I cannot return my Kindle to the home page in order to
I cannot return my Kindle to the home page in order to select another book to read. I normally do this by touching the top left of the screen. I have fully charged the device but still nothing. The mo… read more
Aric
Aric
Technician
Run A/V and repair business for over
51,070 satisfied customers
I keep trying to delete books from the manage page but my
I keep trying to delete books from the manage page but my kindle won't detect them so I can read a new book … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,674 satisfied customers
I've read 100s of books on my Paperwhite. Yesterday I
I've read 100s of books on my Paperwhite. Yesterday I downloaded Educated. I turned my book on today to read Educated and when I "Swipe to Unlock Kindle", nothing happens. (It is fully charged.) … read more
Aric
Aric
Technician
Run A/V and repair business for over
51,070 satisfied customers
My Kindle, which is several years old, won't start. It's
My Kindle, which is several years old, won't start. It's fully charged, but when I press the start button, the light comes on for a few seconds and then goes out. I was in the middle of reading a book… read more
Cris
Cris
1,737 satisfied customers
My kindal fire has a black screen and will not boot up. It
my kindal fire has a black screen and will not boot up. It was fully charged when I turned it off. … read more
Randy Boman
Randy Boman
2,119 satisfied customers
Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,081 satisfied customers
I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,726 satisfied customers
My ereader is fully charged I have read 60% of my book and
My ereader is fully charged I have read 60% of my book and the ereader will not come on . Maybe just worn out I have had it for at least 6yrs.. Help !!!! Have 40% of my book left ! !! … read more
Aric
Aric
Technician
Run A/V and repair business for over
51,070 satisfied customers
I've ordered 2 books which have not been downloaded to my
I've ordered 2 books which have not been downloaded to my Kindle 5 … read more
Louie
Louie
Shop Owner
Industrial Technologist
11,505 satisfied customers
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A BOOK. … read more
Josh
Josh
It Support Specialist
Associate Degree
2,105 satisfied customers
I bought my 3rd kindle less than two months ago and already
I bought my 3rd kindle less than two months ago and already have problems. Yesterday after reading a recently purchased book, I charged it overnight. Today when I tried to continue reading I tapped th… read more
Aric
Aric
Technician
Run A/V and repair business for over
51,070 satisfied customers
I have a fire HD8 reader. yesterday after loading 3 kindle
I have a fire HD8 reader. yesterday after loading 3 kindle unlimited books I started to read one of them. Almost immediately the screen started switching from my book to a mountain scene for a book. T… read more
Aric
Aric
Technician
Run A/V and repair business for over
51,070 satisfied customers
I am on my third kindle. Each of them have "gone to sleep"
I am on my third kindle. Each of them have "gone to sleep" and won't wake up when I slide the power switch. I held the power switch on for 30 seconds multiple times. One time I got the green light but… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has suddenly decided not to work. It has trouble
My Kindle has suddenly decided not to work. It has trouble turning on. When I finally do get it to turn on it either won't load the book I've been reading (gives an error message) or when it does open… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a second generation Kindle. When I turn it on, go to
I have a second generation Kindle. When I turn it on, go to menu, and try to move the bar to make a selection or go on internet, the button that I push does not work. The kindle is loaded to the pale … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im a long-time Kindle user - I bought the first Kindle out
I'm a long-time Kindle user - I bought the first Kindle out & the second one too. The problems I'm having are two-fold. First of all the charging cord sucks big stime - it won't stay in & I've had to … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have the kindle before this newest version came out. Its
I have the kindle before this newest version came out. It's the white one. Anyway, it has been going crazy since last night. I turned it on and none of the buttons work properly and different windows … read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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