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Related E-Readers Questions
My kindle is frozen! I cannot turn the page and no other
My kindle is frozen! I cannot turn the page and no other buttons are working either! … read more
Expert
Expert
My Kindle won't turn on when I slide the On button. It is
My Kindle won't turn on when I slide the On button. It is frozen, so now it won't switch off. I charged it, so that's not the problem. It has been doing this for about a week, & got much worse yesterd… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,776 satisfied customers
my 12 yr old grandson and I used my kindle yesterday for a
my 12 yr old grandson and I used my kindle yesterday for a couple of hours (about 3 to 31/2 hours) and last night I plugged it in to charge it up for the next day and this morning I went to turn it on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
Josh
Josh
It Support Specialist
Associate Degree
2,082 satisfied customers
having trouble with my kindle, the top of the book is unreadable.
having trouble with my kindle, the top of the book is unreadable. I could only get words on a little more than half of the bottom page. It was working fine yesterday morning and when I went to read it… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,932 satisfied customers
My Kindle is now one year old. Yesterday, it just stopped.
My Kindle is now one year old. Yesterday, it just stopped. It was charged about 2 weeks ago, so I plugged it in to charge it, thinking I might have left it on or something. This morning, it has not re… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Just bought a new kindle wifi. During registration the screen
Just bought a new kindle wifi. During registration the screen froze and I now can do nothing with it. Have tried reset and hard reset, but it makes no difference and the kindle will not turn off. The … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
hi, i bought my kindle in may of this year and have been getting
hi, i bought my kindle in may of this year and have been getting on really well with it... until just now... the battery was almost out, and as i am going away tomorrow, i plugged it in to charge abou… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got my Kindle last month. Yesterday it told me the battery
I got my Kindle last month. Yesterday it "told" me the battery was empty. I plugged the charger in and a whole page of info came up. It read that the info should disappear in 30 minutes or less - if i… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My Kindle is frozen. I was reading a page then went to turn
My Kindle is frozen. I was reading a page then went to turn page and nothing happened. It won't go to home, menu, back or turn off. It is completely charged and just sitting for 4 hours. Now the scree… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought my kindle last October, I am in Malta at the moment
I bought my kindle last October, I am in Malta at the moment and my kindle is not working need a wifi link but the battery is not holding the charge, can you help?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I cant get my Kindle to turn on. Ive had it since December
I can't get my Kindle to turn on. I've had it since December and use it many hours a day. It was fully charged yesterday and after I turned it off it won't come back on. How can I trouble shoot it?… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Received our Kindle last week. Yesterday while looking at WiFi
Received our Kindle last week. Yesterday while looking at WiFi connections the screen blanked out. Assuming power shortage we connected the recharging cord and charged overnight. During charging initi… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
When I slide and release the power switch the reader does not
When I slide and release the power switch the reader does not wake up? What do I do to wake the reader up?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Yesterday i called your 866 number about my kindle. The lady
Yesterday i called your 866 number about my kindle. The lady said the scree had frozen. She got it going for me and it did great until I tried to cut it on this morning. Frozen again. What can I do to… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi my kindle is stuck on the last book i read and wont let
Hi my kindle is stuck on the last book i read and won't let me acess any other book in my downloaded books.Please help… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
my slide on/off switch is not working. I slide, release, and
my slide on/off switch is not working. I slide, release, and nothing happens. unit is charged. help?… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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