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Do not know if I have a previous account with amozon. Cannot
Do not know if I have a previous account with amozon … read more
Sayed
Sayed
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I have registered a new Kindle before I unregistered my old.
I have registered a new Kindle before I unregistered my old … read more
Josh
Josh
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I have been a kindle user for many years. Lost my kindle
I have been a kindle user for many years. Lost my kindle while out shoping. … read more
Steve G.
Steve G.
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I got a new Oasis and an trying to register it and I cannot
I got a new Oasis and an trying to register it and I cannot find my password. I forgot to write it down last time. … read more
Cris
Cris
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Have amazon acct on my pc but when use email and password,
Have amazon acct on my pc but when use email and password, msg back says info wrong. Went thru getting new password ***** pc. What do I do, pls thks, Catherine … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Two questions?? Two questions?? I have two kindles. I have
Two questions?? I have two kindles. I have moved, set up a new e-mail address and a new wi fi I am unable to download books on either one. I am 74 love to read but am terrible on all this computers stuff. The kindle I had been using is Kindle touch at least 7 or 8 years old I cannot … read more
Josh
Josh
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I have forgotten my kindle password and am a computer
I have forgotten my kindle password ***** am a computer moron!! … read more
Richard
Richard
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How do I und do my kindle it went back to factory setting,
how do I und do my kindle it went back to factory setting … read more
Cory
Cory
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I cannot register my paperwhite. I follow the directions.
I cannot register my paperwhite. I follow the directions. I am an account holder but it was not registered to me when I got it this am.… read more
James
James
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Hi have bought a Kindle fire for the wife but cannot get on
Hi have bought a Kindle fire for the wife but cannot get on line to register cannot remember the network password how do I proceed… read more
Andy
Andy
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Our Kindle is version 2.5.2, S/N B003BOA20026123D. We have
Our Kindle is version 2.5.2, S/N B003BOA20026123D. We have ordered books on it in the past, but now when we try to order we get a sign that says we must first register. Please go to Settings to regist… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
We purchased a new Kindle Fire at Walmart on July 2012 My
We purchased a new Kindle Fire at Walmart on July 2012 My daughter registered it through Gmail. She is not here now and the Kindle does not work. They told us at Amazon that we would have to know some… read more
Cris
Cris
1,737 satisfied customers
I recieved my kindle 3.3 as a gift it is a used on not new.
I recieved my kindle 3.3 as a gift it is a used on not new. I have set it back to factory defaults and have restarted it. When I go to registration there is no where to deregister it so I can register… read more
PramitP
PramitP
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Diploma
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Why is my kindle not sbhowing two purchases made today? I registered
Why is my kindle not sbhowing two purchases made today? I registered it etc yesterday and purchased three titles which came through promptly but cannot access anything today other than yesterdays purc… read more
Steve G.
Steve G.
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Was sent a Kindle fire as a charity raffle prize Trying
Was sent a Kindle fire as a charity raffle prize Trying to register but get the error Your kindle was unable to connect to the registartion server. PLease check yopur wifi conenction, verify that teh … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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need to re register my kindle but every time I do it with my
need to re register my kindle but every time I do it with my password XXXXX new email address it say it does not match any amozon account on record. how do I do this?… read more
Josh
Josh
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Associate Degree
2,125 satisfied customers
I have tried to register my new kindle about 10 times both
I have tried to register my new kindle about 10 times both at my office and at home and I have Amazon account under both email addresses. It keeps saying that they have no record of my account or pass… read more
Dr. Fix-It
Dr. Fix-It
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1,381 satisfied customers
I bought a new Kindle but I cannot get a Wi-Fi connection.
I bought a new Kindle but I cannot get a Wi-Fi connection. It says "unable to connect to Wi-Fi network," and "Wi-Fi network connection failed." I tried to do the manuel set up for the network, but it … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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