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Kindle Team, I have a Kindle 4.1.3 version registered under
Hello Kindle Team,I have a Kindle 4.1.3 version registered under my name Joelle Finkelstein and my husband has a more modern version registered as Joelle's second Kindle and we in fact most of the tim… read more
Josh
Josh
It Support Specialist
Associate Degree
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I have ordered two books in the last weeek or so - they have
I have ordered two books in the last weeek or so - they have not yet downloaded - I received a message telling me to updater my credit card as method of payment - I did this - still no books - talked … read more
Richard
Richard
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IT Manager, Consultant
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I am having a problem getting on my home WiFi I put in the
I am having a problem getting on my home WiFi I put in the password ***** it won't connect? … read more
Louie
Louie
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My 3rd generation kindle keyboard will not connect properly
My 3rd generation kindle keyboard will not connect properly to wifi so can't download books ordered. Tried everything suggested by kindle support but not working … read more
Josh
Josh
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I've updated my Kindle 2 (B002) to latest software but it
I've updated my Kindle 2 (B002) to latest software but it still won't connect to the store or register. … read more
Louie
Louie
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I just got a Kindle from Amazon and it arrived yesterday. I
I just got a Kindle from Amazon and it arrived yesterday. I have Xfinity with Comcast and cannot get registered. Every time I put in my user ID and go to Password (the one I have listed), it says thin… read more
Josh
Josh
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Associate Degree
2,082 satisfied customers
I just bought a book. It said it was downloading it to my
I just bought a book. It said it was downloading it to my 2nd Kindle. I have been trying for two weeks to register it, without luck. It is a Paperwhite I bought 2 weeks ago. you won't accept any passw… read more
Louie
Louie
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We've had a lot of trouble with our internet connection
We've had a lot of trouble with our internet connection lately. The internet has been fixed, however I cannot access the purchasing of books from my kindle and the two books I have just ordered have n… read more
Louie
Louie
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I have an older version of the software, but need to connect
I have an older version of the software, but need to connect to wifi fo download, but am having problems … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
10,361 satisfied customers
I have a small kindle for my mom.and a tablet acn phone that
Hi! I have a small kindle for my mom.and a tablet acn phone that all should be working together when I order a book. Tonight, I ordered a book from my phone, it shows up on my tablet, but won't show u… read more
Cris
Cris
1,441 satisfied customers
We have changed our settings on our computer - deleted our
We have changed our settings on our computer - deleted our wi-fi because we were having much trouble with the router, etc. So now I am wondering how I can buy books for my Kindle?!? … read more
Cris
Cris
1,441 satisfied customers
New kindle for my wife. Spent along time setting up as
New kindle for my wife. Spent along time setting up as language was Dutch. Amazon said on line just follow these instructions....but of course if everything is in Dutch, making it extremely difficult … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a 1st gen Kindle, I loaded the update (version kindle
I have a 1st gen Kindle, I loaded the update (version kindle 1.2.1), I have tried deregistering and then registering. My kindle still shows up in my content and device section, but I still can't selec… read more
Josh
Josh
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Associate Degree
2,082 satisfied customers
Nada and have had a Kindle three years.as far as I know our
nada and have had a Kindle for about three years.as far as I know our house has Wi Fi as my computer and lap top work with no trouble.I have downloaded books onto my kindle in the house for the past t… read more
Nathan
Nathan
Bachelors of Science
30,525 satisfied customers
I downloaded the Ipad2 update today and now my kindle cloud
I downloaded the Ipad2 update today and now my kindle cloud is jammed. That is, it requests my login information, but when I provide it, it doesn't respond.… read more
Nathan
Nathan
Bachelors of Science
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my husband and i share his site. i finished my book and tried
my husband and i share his site. i finished my book and tried to go to read another. my kindle said i needed to connect to wifi. why? i have all these books he has read in my kindle why can't i read t… read more
Cris
Cris
1,441 satisfied customers
We are in the process of changing internet provider, from Comcast
We are in the process of changing internet provider, from Comcast to CenturyLink. We have the TV set up but have not received modem for internet or phone. If I purchase a Kindel Fire will I have to se… read more
Josh
Josh
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Associate Degree
2,082 satisfied customers
I just tried to download some books from the Kindle Store,
I just tried to download some books from the Kindle Store, but my Kindle, all of a sudden, won't connect to Wi Fi, and I don't know why. It asks for a password. Perhaps I'm putting in the wrong one; i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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