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Related E-Readers Questions
I am unable to search kindle store using key pad. This
This problem has been an issue for about 2 weeks. I have tried restarting my kindle. You should know that I recently updated my WiFi details. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,100 satisfied customers
I bought a new kindle (I believe it is the latest one) about
Hi there. I bought a new kindle (I believe it is the latest one) about 2 months ago. Functionally it works but there is something wrong with my account (or is it my Kindle / Amaxon account)? I cannot … read more
Cris
Cris
1,737 satisfied customers
When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,402 satisfied customers
I am unable to add any books. Amazon Kindle, model D0091 FCC
It has been about 2 months. I called, thought it was fixed, but I was wrong, … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Reader unresponsive. slide "on button" & light turns but
reader unresponsive. slide "on button" & light turns green but screen is not changed. my reader is several years old. I've tried sliding & holding the "on button" with the result that the green light … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Can not turn the page. can not restart. kindle paperwhite
just started 2 days ago when I was reading a book. Tried holding the start button for 40 seconds and the screen comes up with an option to restart. I try pressing restart but nothing happens. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,940 satisfied customers
My kindle is frozen have tried holding down for 20 secs then
my kindle is frozen have tried holding down for 20 secs then hitting botton again NOTHING then i plugged it into my computer held alt shift and holding down r NOTHING any other suggestions when i plug… read more
Randy Boman
Randy Boman
2,119 satisfied customers
Can not connect to internet. The wifi logo is at the top of
Can not connect to internet. The wifi logo is at the top of the kindle but when you search it says cannot connect at this time. … read more
Randy Boman
Randy Boman
2,119 satisfied customers
I just bought a new fire 7 and cannot turn it on. As a sign
I just bought a new fire 7 and cannot turn it on. As a sign in I was to use my last one used on my Kindle l0...do not remember either code not for sign in name or password. What do I do now … read more
technicalcat
technicalcat
Computer Science
1,633 satisfied customers
I just tried the answer that I was given for my grandson's
I just tried the answer that I was given for my grandson's kindle fire 8. Never of the 2 answers that I was given to try have not worked. We have only had this tablet for 2-21/2 months. Now what do I … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,740 satisfied customers
When I pull up the kindle app on my computer and log in it
When I pull up the kindle app on my computer and log in it doesn't recognize my password. When I go to my amazon account and type in the same exact username and password ***** logs in just fine. Why i… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
500 satisfied customers
My kindle is showing on a grey background an outline of a
My kindle is showing on a grey background an outline of a battery with an ! point in the middle of it. What does that mean and how can I fix it? Thanks! … read more
Randy Boman
Randy Boman
2,119 satisfied customers
My kindle fire will turn to the kindle fire screen, turn
my kindle fire will turn to the kindle fire screen, turn grey then turn off. I am currently charging it (hooked up to my laptop) while it is charging it keeps going through this cycle. I have holding … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,839 satisfied customers
My kindle paper is giving me a repair needed message with a
my kindle paper white is giving me a repair needed message with a repair code 2, version(###) ###-####DSN 90172202524601AW what do I need to do?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,100 satisfied customers
Having shut down my Kindle (blank screen, not sleep mode) it
Having shut down my Kindle (blank screen, not sleep mode) it restarts after about an hour with no human intervention.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle took a bang & now the 2nd page of home page is on
My Kindle took a bang & now the 2nd page of home page is on screen [a bit smudged] when turned off. If kindle is turned on the page I was reading is behind the home page but I can't get to it… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
would it be possible to get a warranty replacement of my generation
would it be possible to get a warranty replacement of my generation 2 kindle. I have been having an issue with it locking up when it is being used. I have done the hard restart and it will work but on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Got my kindle reader about a month ago. Last recharge about
Got my kindle reader about a month ago. Last recharge about 4 days ago. Have not used the reader since. Now I'm unable to swith the reader on. When connected to my pc, the pc are not able to see the r… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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