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I dropped by serving kobo glo and 1/4 of the screen has gone
I dropped by long serving kobo glo and 1/4 of the screen has gone funny with lines and blank spots. I have tried the reset button and charging and holding on off etc, but the part of the screen 1/4 ch… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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Kobo. My Kobo Clara completely froze up while I was reading.
Kobo. My Kobo Clara completely froze up while I was reading. I have tried turning it off using the power button; I have removed it from the sleep cover but nothing has any effect. Do you have any sugg… read more
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Ameen Khan
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My wife's kobo has quit working. If I buy a new one for her,
My wife's kobo has quit working. If I buy a new one for her, will she be able to transfer her books to the new one? … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
264 satisfied customers
It is a kobo clara and it is frozen....shows sleeping at the
It is a kobo clara and it is frozen....shows sleeping at the top. Pressing the power button for any length of time does not do anything. It has been plugged in for a long time so battery should be cha… read more
Josh
Josh
It Support Specialist
Associate Degree
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My ereader seems to have frozen in sleep mode. What does
My ereader seems to have frozen in sleep mode. What does this mean and what can I do? … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,222 satisfied customers
I can't get my computer the recognize the kobo as a usb
I can't get my computer the recognize the kobo as a usb device. … read more
Ameen Khan
Ameen Khan
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Merry christmas. this is. i got a new kobo clarahd for
merry christmas. this is peter. i got a new kobo clarahd for christmas and overdrive is not in the settings. … read more
Ameen Khan
Ameen Khan
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Bought new clara reader unable to buy books on it or on my
bought new clara reader unable to buy books on it or on my old reader … read more
Harry
Harry
Customer Service
3,934 satisfied customers
I have a Kobo Aura Edition 2 and it is frozen since I
I have a Kobo Aura Edition 2 and it is frozen since I recharged it. I tried holding the power button for 40 seconds and wait a full minute. I did this 3 times but is still is not working. There were 2… read more
Harry
Harry
Customer Service
3,934 satisfied customers
My last 2 books didn't download--Son of a trickster and
My last 2 books didn't download--Son of a trickster and Minds of Winter which I purchased on Oct. 05, 2018 … read more
Harry
Harry
Customer Service
3,934 satisfied customers
Received the new Kobo Clara July 25th 2018. Bought by my son
Received the new Kobo Clara July 25th 2018. Bought by my son but shipped to me. That is only 3 months ago and reopen button is already damaged. We cannot restart the tablet. What can be done?? … read more
Harry
Harry
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My daughter's Kobo Aura is frozen in "powered off" mode. She
my daughter's Kobo Aura is frozen in "powered off" mode. She cannot get it to turn on. Seem stuck. We have had it plugged in for 5 minutes thus far and no change has occurred. … read more
Josh
Josh
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I received a Kobo for Fathers Day and have tried several
Good afternoon. I received a Kobo for Fathers Day and have tried several times to use an Indigo gift card to purchase books. … read more
Aparna Indresh
Aparna Indresh
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Does not accept charge. cannot do manual reset. Kobo aura
approx. a week- tried several different charge cables. plugged into wall socket … read more
Richard
Richard
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After being lost in the last move my reader will not
please, after being lost in the last move my reader will not charge...I thought the cord was to blame so I bought a new one but it still will not charge. … read more
Nathan
Nathan
Bachelors of Science
30,572 satisfied customers
I have not used Kobo Touch eReader in a couple years and now
I have not used Kobo Touch eReader in a couple years and now cannot get it to charge when connected to A/C or my computer. Best Buy tells me the don't repair these and that the power port is likely fa… read more
Richard
Richard
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IT Manager, Consultant
7,100 satisfied customers
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER A KINDLE INSTEAD. I HAVE AN I-PHONE AND SHE HAS A CELL PHONE WITH SERVICE BY VERIZON ON A FAMILY PLAN? THANKS FOR YOUR HELP, TERRY XXXXXX CA… read more
Thomas
Thomas
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Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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