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Related E-Readers Questions
I've had several Kindle readers. This is has started showing
I've had several Kindle readers. This is has started showing blank pages instead of text. Both for new downloads and for books I know were complete because I read them entirely. … read more
Josh
Josh
It Support Specialist
Associate Degree
2,101 satisfied customers
Hi The message "Kindle Store encountered an unexpected error"
Hi The message "Kindle Store encountered an unexpected error" is showing when I open my Kindle. Why is this happening. Also some strange things are happening - sometimes when I close the book and then… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle suddenly refuses to wake up. I thought it just needed
my kindle suddenly refuses to wake up. I thought it just needed to be charged but even after charging it for a long time, it will not wake. the green light comes on but within a few secs switches off … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought my kindle in December 2011. I have had absolutely
I bought my kindle in December 2011. I have had absolutely no trouble with it until yesterday. I was advised that my kindle need recharging, which I did. After the process was finished I started readi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received my kindle Feb. 1, 2012. I had it on and was reading,
I received my kindle Feb. 1, 2012. I had it on and was reading, i stopped, did not turn it off, went to check on something and when I returned it had automatically turned off. When I tried to turn it … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle, after charging the battery by connecting it to my
My Kindle, after charging the battery by connecting it to my computer, shows only a drawing of a battery and below it a computer USB USB connector and a right arrow. What has happened an how do I get … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle froze wont turn on even with it on the charger.
My Kindle froze won't turn on even with it on the charger. It has a full charge the screen has part of my book and part of the screen pics of all the birds. Is there any thing I can do or is it time f… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I try to open a book from the home page, it automatically
When I try to open a book from the home page, it automatically goes back to the last thing I read but it when I press on it, nothing appears.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle died yesterday. I purchased a book yesterday and
My Kindle died yesterday. I purchased a book yesterday and after charging overnight there was no sign of life in the Kindle reader. The purchase was downloaded and I read a few pages but this morning … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Suddenly my kindle will not stay on and I am unable to read.
Suddenly my kindle will not stay on and I am unable to read. Yes, it is charged...no problem with that. What should I do? I purchased it in Feb. this year.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
amazon kindle my kendle is not working i am worried about
amazon kindle my kendle is not working i am worried about losing my books...it is not even two years old. it just stoped will not charge and could not even open as e drive on the computer....help!!!! … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is 13 months old and it just stopped working where
My kindle is 13 months old and it just stopped working where it won't even turn on. Whe i do try to turn on i get a speaker that says"screen saver" or "page 4 of 10 items 1 of 9". It was not damaged i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle stoped working I was reading a book and tried to
My kindle stoped working I was reading a book and tried to turn page the page. It will not turn or I can not turn off. I recharged it and nothing happened. I took it back to store and they couldn't te… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am unable to escape from a book I do not have in my library.
I am unable to escape from a book I do not have in my library. No shut down,menu keys or any thing else I can think of will let me get back to what I was reading! Valerie… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindel has finally died, last week I called and we did an
My Kindel has finally died, last week I called and we did an upgrade and it worked for a week, currently I cannot open it and have tried to reboot and recharge unscessfully. The charge indicator light… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
May Kindle is freezing up. After it rest for a while it will
May Kindle is freezing up. After it rest for a while it will operate a few functions then freezes again. I have always kept it charged, so I don't think that is the problem. It is about 18 months old.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is just 11 mos old; was recharged 1 week ago and
My kindle is just 11 mos old; was recharged 1 week ago and a few days later started doing strange things - became slow, would not save a Scrabble game, went off suddenly, would come back with an entir… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive had my Kindle now from Oct 2010. 30 days return policy
I've had my Kindle now from Oct 2010. 30 days return policy is unfair because kiindle lasts for up to 3 weeks from the first charge (depending on how much you use it) and so, that leaves only two char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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