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It won't open. It's plug in so it has power. It was ok
It won't open. It's plug in so it has power. It was ok yesterday but I was unable to open the kindle store. It's an old one and has many books in its library. Help please … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,868 satisfied customers
I lost my kindle, bought another one then found old one. I
I lost my kindle, bought another one then found old one. I then had problems with having 2 amazon accounts. Gave up. Now I wish to use my Kindle 5.8.5.0.2 again. Tell this geriatric what to do, should… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,412 satisfied customers
Cannot access my home screen. When I turn the unit on, it
Cannot access my home screen. When I turn the unit on, it goes to some kind of a game or something that it wants me to log into. When I swipe up to get to home screen nothing happens … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
10,412 satisfied customers
My newest kindle fire 8 won't start, I've used it for about
my newest kindle fire 8 won't start, I've used it for about 3 weeks but now it won't start … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,868 satisfied customers
I have two kindles, one I use regularly and download new books.
I have two kindles, one I use regularly and download new books. I want to synchronize my 2nd kindle with the first, but when I turn on the wireless on the second kindle it is not downloading the newer… read more
Josh
Josh
It Support Specialist
Associate Degree
2,129 satisfied customers
For three days Ihave attempted to get my password ***** my
For three days Ihave attempted to get my password ***** my account, I have emailed different people in the organisation, they ere full of sympathy, they are aware of the last book I bought. they have … read more
Steve G.
Steve G.
Engineer
600 satisfied customers
Searching for books by author. typed in "@author name"
searching for books by author. typed in "@author name" result, some book, but not all books by the selected author showed up, most showed up as audiobooks. this started some times last week, prior to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,118 satisfied customers
When I start my kindle fire HD the lock sign turns up; I can
When I start my kindle fire HD the lock sign turns up; I can touch anything on the screen but nothing happens at all. Thanks a lot for help… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I was on my kindle last night reading facebook. I clicked
I was on my kindle last night reading facebook. I clicked on a link which would not come up a screen came up asking force or allow when i clicked on the allow nothing happened so I tried the force...t… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My kindle is frozen and I can not charge or shut off or get
My kindle is frozen and I can not charge or shut off or get to a blank screen. I purchased my kindle in March of this year. WHAT and HOW do I fix this?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle was a gift last Christmas. Today, I cannot get the
My Kindle was a gift last Christmas. Today, I cannot get the "home" menu screen to come up. Cannot get to a book. Can't do anything. Error messages says, "UNABLE TO START APPLICATION - The selected ap… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased the Kindle touch 3g and have been enjoying it for
I purchased the Kindle touch 3g and have been enjoying it for about a month now. Today I turned on my kindle to look up a new book that will be coming out this month, but I pushed the button to go bac… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Last night I charged my kindle, started to read it in bed and
Last night I charged my kindle, started to read it in bed and fell asleep. Kindle standing up with book in view. I moved it to night stand, and upon awakening, I see the screen saver with the reader u… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have set up my Kindle with a USB connection to my computer
I have set up my Kindle with a USB connection to my computer and have an acknowledgement of registration by e-mail dated 18 December. To test the system I ordered a free book which has arrived safely,… read more
Thomas
Thomas
IT Manager
Associate Degree
1,596 satisfied customers
my kindle touch 3G is: new to me,has a n "enter passcode"
my kindle touch 3G is: new to me, has a n "enter passcode" on the cover and how do I get rid of that, and how do I get in to make this ready for use?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I dont think I should have to pay for assistance, I have kindle
I don't think I should have to pay for assistance, I have kindle 3G +Wi-Fi which I thought didn't need to be close to a wireless router. For some reason, I am not connected to the network and it won't… read more
Electronic Tech
Electronic Tech
IT Consultant
Bachelor's Degree
490 satisfied customers
My kindle is not responding to anything I try. It has been
My kindle is not responding to anything I try. It has been charged, but nothing happens. It is telling me, " A Wi-Fi connection is required to complete this task. Connect to a Wi-Fi network or try aga… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
I received my Kindle last evening as gift. Set it up and
I received my Kindle last evening as gift. Set it up and searched free books last evening. Everything fine. Have tried to use Kindle this evening and get message "Your Kindle is unable to connect at t… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Mike

Mike

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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