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Related E-Readers Questions
Power button seems to have stopped working. Fire hd 10 7th
not certain what to try. last night/ this early AM, kindle gave a message saying did i want to turn it off or not. I hadn't touch the power button so i said cancel. it turned off anyway. it wouldn't power back on until i plugged in power. (it had 90+% charge) … read more
Josh
Josh
It Support Specialist
Associate Degree
2,116 satisfied customers
Won't charge and won't connect to WiFi. When I click on Turn
When I click on Turn on wifi it shows bars for a second then shows "off". Doesn't seem to be charging either. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,092 satisfied customers
I have a kindle paperwite for a year or so. It just stopped
i have a kindle paperwite for a year or so. It just stopped working yesterday when it refused to allow me to swipe to read my book I was reading. So I charged it last night but this morning the chargi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,092 satisfied customers
The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,222 satisfied customers
Somehow the voice activated commands got activated. I can't
Somehow the voice activated commands got activated. I can't get to settings to turn it off because it won't scroll. Can you help? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,940 satisfied customers
I am trying to register my fire and it won't register. I
I am trying to register my fire and it won't register. I have an Amazon Account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,092 satisfied customers
Nothing works, I was able to shut down and reboot, but
Nothing works, I was able to shut down and reboot, but nothing works, won't unlock. Since yesterday there is a Green Line/box around anything I touch/or try to swipe. But, nothing works!?!? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,857 satisfied customers
Does my kindle have a screen lighting button? new the least
does my kindle have a screen lighting button? JA: What's the make/model of your device? How old is it? Customer: new the least expensive JA: How long has this been going on? What troubleshooting have … read more
Randy Boman
Randy Boman
2,119 satisfied customers
I bought a Kindle Paperwhite as a gift for a friend. When we
I bought a Kindle Paperwhite as a gift for a friend. When we turned it on, it is not in English. Can't understand the language it is in … read more
Randy Boman
Randy Boman
2,119 satisfied customers
My new kindle was ordered for me as a gift on March 4th, 2012
My new kindle was ordered for me as a gift on March 4th, 2012 and I received it in by UPS on about March 7th. It was working fine but when using it the last time it seems to have locked up. When I tur… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Just received my Kindle from my son yesterday. Last night I
Just received my Kindle from my son yesterday. Last night I left it with a picture of pens on the screen, but can't turn it back on this morning. I thought the battery needed to be charged so I plugge… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle Touch is stuck. It got really slow to turn pages
My Kindle Touch is stuck. It got really slow to turn pages and is now stuck on a page with a person reading under a tree. It won't change to any other screen.… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Got my Kindle for Xmas and was thrilled with it, registered
Got my Kindle for Xmas and was thrilled with it, registered and downloaded 5 or 6 books. Read the first one with no problems, started the second yesterday and half way through went to make a cup of te… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,940 satisfied customers
Without any warning or incident, my Kindle stopped working.
Without any warning or incident, my Kindle stopped working. The screen shows partially what could be described as abstract art. No words or letters show up. I've tried every button on the kindle to se… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle was searching for my WiFi connection when I turned
My Kindle was searching for my WiFi connection when I turned it off. The screen went blank as always but instead of projecting th usual art work, a Circle with a "C" in it came up. Now when I try to t… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my kindle seems to be frozen on a screen saying slide and
my kindle seems to be frozen on a screen saying "slide and release the power switch to wake." it won't wake and the light does not come on when i plug it in.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle has been stuck on the Browse section of the Store.
My Kindle has been stuck on the Browse section of the Store. I have rebooted a few times and it always opens onto this page. A box indicates that if the problem continues I should go to the Menu in th… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Something has suddenly gone wrong with my Kindle. The Screensaver
Something has suddenly gone wrong with my Kindle. The Screensaver pictures have vanished, and the only thing I can get on the screen are the "Home" and "Menu" pages - when I try to get on to any of th… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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