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Related E-Readers Questions
It is frozen. I pressed the restart button for 45 second.
it is frozen. I pressed the restart button for 45 second. the screen went blank and the picture with the tree comes up. The name kindle on top of the screen is not black. and nothing happens. I left i… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,699 satisfied customers
My kindle is "frozen". Doesn't move no matter what I do.
My kindle is "frozen". Doesn't move no matter what I do. I've tried pressing all the buttons but nothing happens. Please help. ***** ***** … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,699 satisfied customers
My Kindle paperwhite froze last night. I had just purchased
My Kindle paperwhite froze last night. I had just purchased a book, and after it had downloaded, I went to settings to turn on airplane mode. It froze with the "settings" darkened. I have tried turnin… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,699 satisfied customers
While reading my Kindle just froze on a page-type is not even
While reading my Kindle just froze on a page-type is not even (light & dark-will not return to home or turn off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle Touch froze when I tried to close a program. I turned
My Kindle Touch froze when I tried to close a program. I turned it off and charged it for more than an hour. It is still frozen. It will not go to my home page. It will only turn on and off. All I see… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Touch is stuck on a page that is blank except at
My Kindle Touch is stuck on a page that is blank except at the top it says Amazon.com Kindle Store on the left and in right corner it has wiFi the battery and the time. The rest of the screen is blank… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle froze last night. I had been reading it on the plane,
My Kindle froze last night. I had been reading it on the plane, shut it down, went home and tried to read it before bed. But it froze on the Virginia Woolf page but it looks like at Etch-A-Sketch draw… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
I have the original Kindle and the screen is frozen on the
I have the original Kindle and the screen is frozen on the page i was reading...It will not turn off...will not reset… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
My kindle has been plugged in and I have it in a cover with
My kindle has been plugged in and I have it in a cover with a night light. When I open the cover there is no picture on my kindle and when I pull up a book to read, it stays blank with the name of the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Just bought a new kindle wifi. During registration the screen
Just bought a new kindle wifi. During registration the screen froze and I now can do nothing with it. Have tried reset and hard reset, but it makes no difference and the kindle will not turn off. The … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was reading my Kindle for an hr. or so last night.... finished
I was reading my Kindle for an hr. or so last night.... finished a book, went to the Kindle store. Screen came up telling me it was unable to connect to wi-fi (which didn't make sense -- no problem in… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I tried to turn on my Kindle last night it froze and a
When I tried to turn on my Kindle last night it froze and a blank white screen appeared - approx 1" wide, I can see half of the password XXXXX on sign at the back but I cannot get the Kindle to move b… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle screen is frozen. I maneuvered to purchase a book
My Kindle screen is frozen. I maneuvered to purchase a book in the Kindle store, found the book, and received the message that I had to go to a network to make the purchase. Then, the screen froze - n… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
My kindle screen has frozen. None of the up, down or page turners
My kindle screen has frozen. None of the up, down or page turners work. It is barely a year old. I did nothing to it. It just suddenly stopped working when I was in the Albuquerque airport. The batter… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
my Kindle seems to have frozen It started last night when
my Kindle seems to have frozen It started last night when it unexpectedly lost the wifi connection I shut it down last night and plugged it in to charge the battery This morning it showed a blank scre… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
We are in France for the summer. I was reading a book on my
We are in France for the summer. I was reading a book on my kindle and all of a sudden it went dark and there seem to be no more books loaded. Can I connect to my MacBook and reload or is there someth… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
when i called up bierces devils dictionary last monday
when i called up bierce's "devil's dictionary" last monday evening, the first page popped on, no problem. but then it froze and nothing i did made a difference at first. but then somewhere along the l… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is about 1 month old and it has froze up on me twice
My Kindle is about 1 month old and it has froze up on me twice when I have been shopping in the kindle store. When I order a sample of a book and then decided that I don't want it I delete it and the … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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